sherweb.com
Average 4.9 out of 10
Total reviews: 23
Recommended by: 10
Opposed: 13
Official responses: 1


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āœ” Sher Web review

23 user reviews; 1 support response; 0 testimonials; 8 products, 0 promotions, 7 social accounts; 425 hosted domains, Alexa #106844; 📆 listed 2006 (#4188)
sherweb.com
Sher Web
95 Jacques-Cartier Blvd S, Suite 400
Sherbrooke , QC 19713
CA
☎ Phone +1 819 562 6610
☎ Phone +44 020 3371 9962[uk]
☎ Phone +33 (0)1 72 81 35 97[rest europe]
📠 Fax +1 819 562 1102

Website language(s): en-US fr-CA
🏆 Alexa Rating 106,844▲ 28,420 👤 User Rating 🙌 Average 4.9 out of 10
👉 Total reviews: 23
👍 Recommended by: 10
👎 Opposed: 13
🤝 Official responses: 1

💰 Price Range $ 4.45 - $ 769.00⏰ Support 24x7
💳 Payment Options Credit / Debit / Prepaid Cards
🏆 SEO MOZ Authority 55/54🔗 Links 17,476
Profile completion status:
Things done
Company descriptions is fine
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
"About page" URL or "Contact page" URLs are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Products (plans) are added, but some are not updated from over 2 years
Note: Add a promotion or coupon

100%

👪 Most Recent Customer Reviews

📅
newbold drilling (jason@n...) / nbdrills.com
⏳ Time Hosted: over 3 years
Global rating
😠 worst ever. extortionist. literally thieving bastards.
ive been trying to cancel for month and they wont let me unless i follow their protocol. this is impossible for me as my account was hacked.

they are pure french canadian scum. they only care about themselves.

stay far away. they are of no help once they get your money.
📅
-anonymous- (gragg.us@h...) / @asg.com
⏳ Time Hosted: over 3 years
Global rating
😠 Sherweb technical support have been shocking over the years that my employer has hired them for our Outlook 365 support. Every time something has gone wrong they have been unable to fix and I have had to find solutions on my own mainly from Sherweb competitors regarding tools to fix the Outlook program.

Technical support taking far too long to respond back, weeks instead of hours. I wouldn't recommend to anyone. If you don't live in France or Canada forget it, that is where their main hubs are, and if you speak / communicafte English and are in Europe forget it as you will be posted to their French speaking branch which mishear and therefore misdiagnose your technical issues.
📅
BillH (bh@p...) / kramerandsonsplumbing.com
⏳ Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
😠 SherWeb...run away & save yourself!
I used to hear great things about them, apparently the acquisition has had a BIG negative toll. Tried moving two clients to them...what a mess. New "Cumulus" interface is at best problematic, high staff turn-over (and most of the senior guys are gone), a non-existent escalation path (they just keep sending you back to the same engineer - who has no idea what he's doing), and finally LONG delays to fix anything.
🗨 Hi Bill,

Weā€™re very sorry to hear that you did not enjoy your experience with SherWeb. As a partner-centric provider, we strive to offer the highest level of service to our 4000 valued partners worldwide. We routinely receive comments confirming our partnerā€™s satisfaction and we are entirely receptive to feedback that highlights ways in which we can improve our services. Though we understand that you did not like your experience with us, in our opinion many of the assumptions and statements in your reviews need to be clarified.

Our recent acquisition of another hosted exchange provider was successful and effortless thanks to our dedicated team of technicians who have gained experience from multiple past acquisitions. There were no significant after-effects on our partners. Resulting impacts, if any at all, would have been felt only by users migrating to SherWeb from the acquired hosted platform and not by existing SherWeb users that are on completely separate environments.

✍️ Customer Service (advertising@s..., 📅 ).
MORE REVIEWS
Listed and verified since 2006
sherweb.com logo

📄 Editorial Review

🔧 Services: Web HostingDomain Registration
⇔ Redirected domains: cloudservers.com orcsweb.com

Founded in 1998, Sherweb is focused on providing services small and medium-sized businesses. With over 6,500 partners and 80,000 companies, they offer business strategies, go-to-market expertise and cloud services.

They specialize in the following web hosting solutions:
  • Shared Hosting;
  • Exchange Hosting;
  • Domain Registration;
  • SSL Certificates;

Shared hosting packages run on both Linux and Windows OS. Customers benefit from unlimited data traffic and they will find support for PHP, ASP, ASP.NET or MySQL databases and email accounts (starting from 5 to 1000 accounts). They guarantee daily backup.

💰 Price & Cost


They offer standard pricing rates to their products and they do offer 30-Day Money Back Guarantee

⌛ Reliability


They offer the standard 99.9% uptime guarantee for their services.

🏢 Data Center


The company is based in Sherbrooke, Quebec (Canada). They host their servers in multiple locations around the world, some of them being;
- Longueuil, Quebec;
- Delaware, USA;
- Budapest, Hungary;
- United Kingdom;

✍️ Customer Support


Active 24/7, they have multiple options for customers where these can get in touch with them: phone, e-mail, live chat or ticket support. Customers can access toll-free phone numbers to their offices in U.S., Canada or Europe. They are also active on social media, so customers can write to them on Facebook, Twitter, LinkedIn and Instagram.

🔨 Control Panel


The company uses Plesk as their administration tool.

🎯 Conclusion

Active in the hosting industry for a great number of years, Sherweb offers well-equipped web solutions to various types of businesses. The downside of their services is that they do not provide dedicated servers.

These solutions come at affordable prices, but there is no money-back guarantee mentioned. Overall, Sherweb operates from multiple locations around Europe, USA and Canada, offering good services.

📢 Special pages


sherweb.com screenshot
Website research for Sher Web on June 16, 2021 by WebHostingTop

🎁 Sher Web Promotions

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Plans📤 Sher Web Website Products

🔧 Shared - 💻 Linux/Windows Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
Starter Hosting features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : Plesk
🔧 Category : Backup
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Starter Hosting from sherweb.comPHP, ASP
Fast, reliable Linux or Windows servers
5 email accounts
99.9% uptime guarantee
Toll-free tech support
Daily backups

Quality
Web Hosting

Our technicians will respond to your call in less than 40 seconds. Youā€™ll have plenty of time to [...]
🔗 Plan URL : https://www.sherweb.com/web-hosting/
$7.25/mo.1 GBunmetered 0 / unlimited
Expert Hosting features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : Plesk
🔧 Category : Backup
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : 1
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Expert Hosting from sherweb.comSubdomains 100
Email accounts (POP3) 500
MySQL Databases Opt.
Domain Alias(Pointers) 100

PHP, ASP
Fast, reliable Linux or Windows servers
99.9% uptime guarantee
Toll-free tech support
Daily backups
No Contracts !
30-Day Money Back [...]
🔗 Plan URL : https://www.sherweb.com/en-ca/web-hosting/compare-hosting-plans/
$14.95/mo. $18 Setup Fee10 GBunmetered 0 / 1
Premium features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : Plesk
🔧 Category : Backup
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : 1
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Premium from sherweb.comSubdomains 1000
Email accounts (POP3) 1000
MySQL Databases Opt.
Domain Alias(Pointers) 1000

PHP, ASP
Fast, reliable Linux or Windows servers
99.9% uptime guarantee
Toll-free tech support
Daily backups
No Contracts !
30-Day Money Back [...]
🔗 Plan URL : https://www.sherweb.com/en-ca/web-hosting/compare-hosting-plans/
$28.95/mo. $18 Setup Fee20 GBunmetered 0 / 1
🔧 Exchange - 💻 Windows Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
Web Only features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : Plesk
🔧 Category : Backup
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : 1
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Web Only from sherweb.com$4.45 month/user

ā€¢ Exchange 2013
ā€¢ 2GB mailbox storage
ā€¢ Microsoft Outlook Web App

Add Office Apps

ā€¢ Same features than Web Only
+ Word, Excel, PowerPoint, Outlook, etc.
+ Install on 5 computers, 5 tablets and 5 [...]
🔗 Plan URL : https://www.sherweb.com/en-ca/hosted-exchange/
$4.45/mo.2 GBunmetered 0 / 1
Exchange Plus features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : Plesk
🔧 Category : Backup
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : 1
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Exchange Plus from sherweb.comā€¢ Exchange 2013
ā€¢ Unlimited mailbox storage
ā€¢ Lync 2013 Enterprise included
ā€¢ 5GB SharePoint included

Add Office Apps

ā€¢ Same features than Web Only
+ Word, Excel, PowerPoint, Outlook, etc.
+ Install on 5 computers, 5 [...]
🔗 Plan URL : https://www.sherweb.com/en-ca/hosted-exchange/
$11.45/mo.unlimitedunmetered 0 / 1
🔧 Domains Keep mouse
over features!
💰Price 📆 Updated
.com features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7

screenshot of .com from sherweb.com.net $20.00 / year

.de $20.00 / year

.org $20.00 / year

.ca $35.00 / year

.biz $20.00 / year

.info $20.00 / year
🔗 Plan URL : https://www.sherweb.com/en-ca/renew-domain/
$20.00/yr.
🔧 SSL Certificates Keep mouse
over features!
💰Price 📆 Updated🔐 Domains protected
Quick SSL features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : Plesk
🔧 Category : Backup
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔐 Domains protected : 1

screenshot of Quick SSL from sherweb.com2048-bit encryption Competitor trade-in benefits Telephone authentication Single root certificate 99%+ browser ubiquity $10,000 warranty Free, unlimited re-issues
🔗 Plan URL : https://www.sherweb.com/en-ca/ssl-certificates/
$109.00/yr. 1
True Business ID Wildcard features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : Plesk
🔧 Category : Backup
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔐 Domains protected : Unlimited

screenshot of True Business ID Wildcard from sherweb.com2048-bit encryption Competitor trade-in benefits Telephone authentication Single root certificate 99%+ browser and mobile ubiquity $100,000 warranty Unlimited lifetime re-issues True Site identity seal Unlimited subdomains
🔗 Plan URL : https://www.sherweb.com/en-ca/ssl-certificates/
$769.00/yr. all subdomains

Contact information is managed by sherweb.com representatives advertising@s..., sales@s..., support@s... [login] | Last company update:

📊 Web stats

Targeting: France, Hungary, United Kingdom, United States
📂 Details for https://www.sherweb.com/
📥 Website DNS: ns3.sherweb.com => 173.46.152.63 ( Sherbrooke ) / Orcs Web Inc. - orcsweb.com
ns2.sherweb.com => 173.46.144.108 ( Newark ) / Orcs Web Inc. - orcsweb.com
ns1.sherweb.com => 52.235.31.8 ( Quebec ) / Microsoft Corporation - microsoft.com
MX::sherweb-com.mail.protection.outlook.com => 52.101.190.1 ( Toronto ) / Microsoft Corporation - microsoft.com
🔨 Server Software: nginx|PHP/7.3.17|PleskLin
📌 Website IP: 207.126.101.77
📍 IP localization: United States, Virginia, Ashburn - see top providers in United States, Virginia
🔗 ISP Name, URL: SW USA LLC, sherweb.com

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📋 Sher Web News / Press release

Sherweb Unveils New M365 Backup Solution Powered by Veeam - Global cloud marketingplace Sherweb (sherweb.com) has addedĀ Microsoft 365 backup powered by VeeamĀ to its growing portfolio of cloud products. With the help of Sherweb's value-added services, more than 7,000 partners and 85,000 businesses globally expand their operations.
Microsoft 365 is already used by over a million businesses globally. Only roughly 55% of them would back up their data beyond what Microsoft already offers.
A sound data protection plan is now more crucial than ever, stated [...]
Cloud Marketplace Sherweb Adds Trend Micro to Its Portfolio - Cloud Marketplace Sherweb (sherweb.com) Adds Trend Micro To Its Portfolio
To expand its cybersecurity offerings to managed service providers (MSPs), cloud marketplace Sherweb has signed a new partnership with global cloud and enterprise cybersecurity solutions vendor, Trend Micro.
Sherweb's managed service providers (MSPs) now have access to Trend Micro's 'Worry-Free Services' ā€“ an "easy-to-manage" security suite that would offer advanced threat defense techniques designed to eliminate [...]
Cloud Marketplace Sherweb Names Alain Brisson as Chief Operating Officer - Sherweb (sherweb.com), a cloud marketplace with more than 6,500 partners and 80,000 companies worldwide growing their business using Sherweb's value-added services, has hiredĀ Alain BrissonĀ as Chief Operating Officer (COO).
Alain Brisson brings over 25 years of experience in Information Technology, Telecommunications, and Business Process Outsourcing to Sherweb. Mr. Brisson previously held the positions of Senior Vice President at Bell Business Markets and Senior Vice President at CGI. He was [...]
[search all sherweb.com news]

📣 Sher Web Social Networks

https://www.linkedin.com/company/sherweb/
SherWeb (established 1998) is a Privately Held entity having 1170 followers on LinkedIn and 51-200 employees, industry Information Technology & Services.
Sher Web Blog  Using Wordpress version 6.4.3. Blog added on February, 2012, with total 770 articles, Language en-US. See recent blogs summary posts:
- Copilot for Microsoft 365: Security considerations for MSPs - The future of work is undeniably AI-powered. As a Managed Service Provider (MSP), there is a ton of pressure to stay ahead of the curve. Microsoft 365's revolutionary AI assistant, Copilot, is ...
- How SentinelOne maximizes MSP security operations - Cybersecurity threats evolve rapidly, demanding Managed Service Providers (MSPs) protect themselves and their clients' environments. Traditional solutions often fall short, leaving vulnerabilities. ...
- How MSPs can get Microsoft 365 Copilot - Microsoft 365 Copilot is a new multifaceted tool that uses the latest AI machine learning technology to boost productivity and streamline efficiency across personal and company platforms. The post ...

📈 Domains trend


Sher Web Domain trend

Reviews👪 Sher Web Customer Ratings

The quick stats of Sher Web profile shows a note average of 4.9 out of 10, counting 23 opinions. (few listed on the top of the page)
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How much is 4 + 3 ? Respond with 7
 
(8 = 34.78%)
(2 = 8.70%)
(1 = 4.35%)
(12 = 52.17%)
📅
Terry (tmonroe@o...)
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😃 SherWeb is knowledgeable, helpful, followed up
The tech was very knowledgeable and very helpful in helping me configure my new email settings and followed up on my satisfaction to the solution. Very good customer service. Thanks

📅
Marc (mbressman@f...) / falconcc.com
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Be wary of SherWeb.com
This will be the third negative review Iā€™m posting recently about my experiences with a hosted Exchange provider that occurred a while ago. I apologize about posting all of these reviews at once, especially since some of them are pretty dated, but I feel that potential customers out there have the right to know what kind of bad experiences I went through with these providers.

After having previously used 4smartphone.net and 1and1.com (1&1) for my hosted Exchange needs (and having major problems with both of these providers), I decided to give SherWeb a shot. It seemed to be relatively well reviewed, and during my research and Q&A with them, they seemed able to support everything I needed. So, in mid-2008, I made the change and began using SherWeb. Unfortunately, despite the old saying ā€œthird times a charmā€ my experience with SherWeb was definitely not charming and, in fact, they could probably be considered the worst of all the providers Iā€™ve dealt with for hosted Exchange.
📅
valerie (serivalkillah@g...) / techgenix.com
⏳ Time Hosted: over 3 years
Global rating
Features
Customer Relation
Control Panel
😠 SHerweb - worst provider
stay away from sherweb , service on exchange 2007 , exchange 2010 and even the new 2013 is terrible. this is not a serious organization.

Valerie
📅
Ivan (-no email-)
⏳ Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Quick
Quick sign up and configuration process. Everything was done quickly. The sync and email delivery processes are fast. Great support. Great promotion. Go hosted!
📅
Federico Gaeta (federico@g...) / gaetas.com
⏳ Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Abominable service. Rude, arrogant and dishonest business
In less than two months of service, I have experienced numerous network problems with SherWeb's email exchange service. Ridiculously slow speeds, not sync'ing properly, etc. SherWeb does not like to admit to these problems, and they only post network problems on their website under duress. They claim that unless it affects everybody there is no need to post service problems. Yeah, right! So, it takes emails or calls from everybody for them to admit they have a problem? This is not only disingenuous, but also dishonest.

I cancelled my service after 1 1/2 months, and now I'm contacting my credit card company to recover one month's worth of service. It's more a matter of principle, than the lousy $10 bucks it will cost me if I can't recover my money. On the other hand, I hope this post dissuades some, or all, of you, who have been thinking about contracting with SherWeb. Don't do it! You will regret it. Besides, you van get better service for $4 from Microsoft, and they don't do [read more...]
📅
Dennis (dennis.meilleur@y...) / n
⏳ Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Great caliber and professionalism
You get what you paid for? Not with SherWeb. You get more for what you paid and I am really surprised. Look at their promo to know what I mean: all the features, low price, reliability, security. Also, support was extremely helpful, knowledgeable, professional and staying on phone until my problem was resolved, with better results than expected.
📅
-anonymous- (-no email-)
⏳ Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Outlook connectivity out for the better part of a day. Not acceptable. This is a lousy service. I don't recommend it.

📅
Kim (media@l...) / lbseq.com
⏳ Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Sherweb for hosted exchange
We were looking for features like spam filtering, active sync, and blackberry sync. Sharepoint was also included.

The only thing for us is that we canā€™t use our paypal account.

Hosted exchange changed my life so does sherweb. No installation on my side, no updates, no licensing fees. Support provided by experienced techs and available 24/7. Stop in house exchange now!
📅
Kirk (kmcg@p...) / private
⏳ Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 SherWeb is my Valentine
Everything is going really well with SherWeb. I was an Exchange 2007 customer and I have just migrated to 2010, thanks to their professional migration service.

I often contacted their experienced technicians in the past as they are easy to reach and know their stuff. About the migration, the team they built is full of resources and the migration guide is explicit with just enough details.

Exchange 2010 servers are quite fast, more than expected! BlackBerry sync is perfect and the migration was smooth, no data lost.

I was really happy to signed up for their 2007 service, now I am more with my last move to 2010! Thanks!!!
📅
Allan T. (allan_teas1@h...) / at least one
⏳ Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😃 Linux VPS almost perfect!
Signed up with SherWeb VPS on a Linux box, because I want to resell hosting services. So far it's really good. I knew they add issue in the past with Windows VPS, but Linux is reliable and open source. I also have them install the Plesk Panel for me and I can easily work from there to manage my client's domains. I am with SherWeb since 2008 for shared hosting and Hosted Exchange. VPS service is another good service they have.
📅
-anonymous- (-no email-)
⏳ Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
😞 We have been with Sherweb for about a year now and have been fairly happy until this month. Our VPS server is now down and has been for 2.5 days. While the support group is very courteous and polite (have only ever run into 1 person that bordered on rude) they cannot tell me anything and keep referring to a mysterious "admins" that I cannot contact. The must frustrating problem is not that they cannot fix the issue but that they cannot give me any timeframe. Computer problems happen and that's understandable. But it is not understandable nor excusable not to make decisions and move forward when a solution is not working. Sadly, I would now not refer anyone to this company to host a VPS.
📅
Britanny (brittany.mcdonald@h...) / britannyexchanger.org
⏳ Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Sherweb - Nice host
Sherweb is a very good provider. I was up and running quite quickly. Their technician are friendly and knowleageable. Their Bes policy and Outlook web access simply help me to emphasis productivity while im at work.

Best Britanny
📅
Claude.Dugas (claude.dugas@m...) / claudedugas.com
⏳ Time Hosted: under 1 month
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Sherweb Rock
Working with sherweb is surely a good experience for me. I was planning to migrate my exchange 2010 from in-house to the cloud. I guess i should have done that before. The whole migration was done the same day and all instruction crystal clear !

Very good services ;)

Claude Dugas
📅
Mark (mark@p...) / pwrsol.biz
⏳ Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Sherweb has HORRIBLE support.
Their service started out ok. We had no issues untill recently. When we did, they basically directed us to a link and said there was no ETA to getting the problem fixed. It's now Tuesday and we've haven't been able to get email consistently since Friday on Outlook or mobile devices. Their support hasn't been helpful or nice. They're actually pretty rude and could care less if you we got emails or not. They're attitude was yes we're down and we're working on it and we don't care if you're mad so deal with it. I am currently looking for other options.
📅
John Thomas (john@t...) / tks-inc.com
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Sherweb does not care about my business
They seem to be down as much as they are up. I have approx 10 businesses that I setup on Sherweb and they are always complaining about terrible service.
📅
Mick (micksp@p...) / microsoft.com
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Simply Just Awesome, price is low, service is high, cant get better. Uptime is excellent, never had problems at all
📅
James Daniel (jamesedanieljr@g...) / alcovylaw.com
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 I have used sherweb for 4 years to host 100+ accounts. They were great into about a year ago. I think they must have added too many people per server and there exchange service has become extremely slow. If you talk to tech support they are nice, but if you email tech support that are rude, unhelpful and short. I am currently shopping for another provider that is what Sherweb used to be.
📅
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 This company will steal your money. I signed up with them about a year ago. The service was okay, but kind of buggy. However, the topper came recently when I went to end the service (I just didn't use it enough to justify the cost). I put in the termination 10 days before the end of my billing cycle by was surprised when my CC was charged for another month. I called to inquire and was told that buried somewhere in the fine print of the service agreement was a clause that said that unless I canceled 15 DAYS before the end of the billing cycle, they had the right to charge me for an extra month. I indicated to the rep that a policy like that was a little unreasonable, especially when it was buried in the fine print. His responseā€¦ too bad, it was in the service agreement. My advice is to think twice before using this company.
📅
Tony (tony@p...)
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Very poor performance and customer service. Search the web and read the reviews that are out there. Then take your business elsewhere.
📅
Gilroy Vales (gilroyvales@g...)
⏳ Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
😁 This company has been the best so far. I was previously with 2 other companies that just treated me like another customer. Sherweb give you the personal attention and also a high level of commitment.
Thus far I have not had any issues nor anything bad to say.
They give you the most bang for your buck without sacrificing quality service.
I would recommend Sherweb to anyone I know.
Gilroy Vales
CEO
www.glava.ca

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