✔ Host Matters review
6 user reviews; 0 support responses; 0 testimonials; 13 products, 0 promotions, 1 social account; 37 domains, Alexa #1492782; 📆 listed 2005 (#992)
7749 Normandy Blvd. #145-303
Jacksonville , FL 32221 US
☎ Phone +1 877 643 1083
📠 Fax +1 877 643 1083
📧 support@h...Website language(s): en-US
👪 Most Recent Customer Reviews
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-anonymous- (-hidden-) / siltechlimited.com
😁 Fabulous service - I have been with these guys for nearly twenty years. They could not be any more helpful, service is fast, efficient and effective. Great communication.
In short, I would NEVER EVER host a domain anywhere else.
In short, I would NEVER EVER host a domain anywhere else.
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-anonymous- (-hidden-) / norwegianlanguage.eu
😃 I'm a client for 12 years and I'm using HostMatters for several websites. Have several issues with payments, but every time I asked to wait, they always helped me. Support replies rather fast, 1-7 hours. Glad to be with them so many years (they host 6 my websites).
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SKCombs (skcombs@o...) / webspertise.com
😁 professional service, great value
As a web designer with many clients to please, I am a very happy customer with hosting at WestchesterInternet. The numerous features and reasonable price make it a great value. But most important is the responsiveness and quick solution to any issue I encounter. I have used other hosting services but would recommend only WestchesterInternet. [import from westchesterinternet.com]
As a web designer with many clients to please, I am a very happy customer with hosting at WestchesterInternet. The numerous features and reasonable price make it a great value. But most important is the responsiveness and quick solution to any issue I encounter. I have used other hosting services but would recommend only WestchesterInternet. [import from westchesterinternet.com]
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📄 Overview
🔧 Services: Web HostingDomain Registration⇔ Redirected domains: westchesterinternet.com hostingmatters.com earthfirst.co.nz
📜 About Host Matters
With top-notch support, network redundancy, stable servers, and a plan for every need, Hosting Matters offers the most comprehensive web hosting solution for your personal or business site.Using http://hmstatus.com/ for servers status info
Whether your needs are basic or complex, they have you covered. You receive their 30 day money back guarantee, 24/7 customer service, their easy to use Control Panel and all the bells and whistles you could possibly want in a hosting package.
📢 Special pages
Website research for Host Matters on July 7, 2021 by WebHostingTop
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Plans📤 Host Matters Website Products
| 🔧 Shared - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🆓 Free domain / 🔌 Allowed |
|---|---|---|---|---|---|---|
| M250 | features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free 🔌 Hosted domains : 1 🆓 Free domains : 0 📌 Dedicated IPs : 0  Softaculous installerControl panel Cron job manager Apache handler Custom error pages File manager .htaccess Shell access (by request) IP deny manager Hotlink protection Password protection Autoresponders E-mail aliases E-mail forwarding Spam [...] 🔗 Plan URL : https://hostmatters.com/web-hosting/ | $6.00/mo. | 70 MB | 20 GB | 0 / 1 | |
| B500 | features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free 🔌 Hosted domains : 15 🆓 Free domains : 0 📌 Dedicated IPs : 0 🔗 Plan URL : https://hostmatters.com/web-hosting/ | $8.00/mo. | 550 MB | 30 GB | 0 / 15 | |
| UNMETERED | features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 🔗 Plan URL : https://hostmatters.com/web-hosting/ | $11.00/mo. | unlimited | unmetered | 0 / unlimited | |
| 🔧 Dedicated - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🔋 RAM / 📌 Dedicated IPs |
| Intel Xeon 5130 | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel, WHM 🔧 Category : Backup ✍️ Support Options : Email, Help Desk, Phone / Toll-Free 🔋 RAM : 2000 MB 💪 CPU : Intel Xeon 5130 2 x 2.0 GHz/ 1 x 4M 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1  cPanel/WHM license (internal license only) $26.50 per monthSoftaculous license $36 annually Additional 500 GB SATA drive $10 per month Upgrade to 1 TB primary drive $15 per month Additional 1 TB SATA drive $15 per month Additional RAM $10 per GB [...] 🔗 Plan URL : https://hostmatters.com/dedicated-hosting/ | $179.95/mo. | 500 GB | 2 TB | 2 GB / 1 | |
| Intel Xeon 5140 | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel, WHM 🔧 Category : Backup ✍️ Support Options : Email, Help Desk, Phone / Toll-Free 🔋 RAM : 2000 MB 💪 CPU : Intel Xeon 5140 2 x 2.33 GHz/1 x 4M 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 🔗 Plan URL : https://hostmatters.com/dedicated-hosting/ | $209.95/mo. | 500 GB | 2 TB | 2 GB / 1 | |
| Intel Xeon 5150 | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel, WHM 🔧 Category : Backup ✍️ Support Options : Email, Help Desk, Phone / Toll-Free 🔋 RAM : 2000 MB 💪 CPU : Intel Xeon 5150 2 x 2.66 GHz/1 x 4M 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 🔗 Plan URL : https://hostmatters.com/dedicated-hosting/ | $229.95/mo. | 500 GB | 2 TB | 2 GB / 1 | |
| 🔧 Reseller - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🆓 Free domain / 🔌 Allowed |
| RM250 | features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free 🔌 Hosted domains : 1 🆓 Free domains : 0 📌 Dedicated IPs : 0  Softaculous installerControl panel Cron job manager Apache handler Custom error pages File manager .htaccess Shell access IP deny manager Hotlink protection Password protection Autoresponders E-mail aliases E-mail forwarding Spam filtering E-mail [...] 🔗 Plan URL : https://hostmatters.com/reseller-hosting/ | $3.00/mo. | 70 MB | 20 GB | 0 / 1 | |
| RB500 | features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free 🔌 Hosted domains : 15 🆓 Free domains : 0 📌 Dedicated IPs : 0 🔗 Plan URL : https://hostmatters.com/reseller-hosting/ | $4.00/mo. | 550 MB | 30 GB | 0 / 15 | |
| RB1000 | features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free 🔌 Hosted domains : 25 🆓 Free domains : 0 📌 Dedicated IPs : 0 🔗 Plan URL : https://hostmatters.com/reseller-hosting/ | $5.50/mo. | 700 MB | 40 GB | 0 / 25 | |
| RS2000 | features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free 🔌 Hosted domains : 35 🆓 Free domains : 0 📌 Dedicated IPs : 0 🔗 Plan URL : https://hostmatters.com/reseller-hosting/ | $8.00/mo. | 1050 MB | 50 GB | 0 / 35 | |
| RG3000 | features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free 🔌 Hosted domains : 60 🆓 Free domains : 0 📌 Dedicated IPs : 0 🔗 Plan URL : https://hostmatters.com/reseller-hosting/ | $13.00/mo. | 1500 MB | 60 GB | 0 / 60 | |
| RP4000 | features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free 🔌 Hosted domains : 100 🆓 Free domains : 0 📌 Dedicated IPs : 0 🔗 Plan URL : https://hostmatters.com/reseller-hosting/ | $18.00/mo. | 2500 MB | 100 GB | 0 / 100 | |
| 🔧 Domains | Keep mouse over features! | 💰Price | 📆 Updated | |||
| .com | features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free  $15 / year.com .org .net .biz .info .us .mobi .name (2 yr min.) .co.uk (2 yr min.) .net.uk (2 yr min.) .org.uk (2 yr min.) 🔗 Plan URL : https://hostmatters.com/web-hosting/domains/ | $15.00/yr. |
Contact information is managed by hostmatters.com representatives domains@h..., admin@h..., support@h..., sales@h... [login]
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📊 Web stats
| ⚑ Targeting: | United States |
| 📂 Details for https://hostmatters.com/ | |
|---|---|
| 📥 Website DNS: | ns.hmdnsgroup.com => 63.247.128.10 ( Jacksonville ) / DNS Services - hmdnsgroup.com ns2.hmdnsgroup.com => 63.247.143.253 ( Jacksonville ) / DNS Services - hmdnsgroup.com MX::hostmatters.com => 63.247.129.250 ( Jacksonville ) / DNS Services - hmdnsgroup.com |
| 🔨 Server Software: | Apache/2 |
| 📌 Website IP: | 63.247.129.250 |
| 📍 IP localization: | United States, Florida, Jacksonville - see top providers in United States, Florida |
| 🔗 ISP Name, URL: | DNS Services, hmdnsgroup.com |
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📋 Host Matters News / Press release
DDoS Attacks Victimize Popular Weblogs - A series of distributed denial of service (DDoS) attacks hit several popular Web logs in three separate attacks from October 16-21, according to UK research and analysis firm Netcraft (news.netcraft.com).
According to Netcraft, many of the most popular blogs are hosted by Hosting Matters (hostmatters.com). The Jacksonville, Florida-based company was flooded by up to 150 megabytes of data per second on October 16, leaving most clients offline for much of the day. The provider was attacked again on October 20 and October 21.
The site targeted for attack, according to Netcraft's report, was Internet-Haganah.org, a site that identifies Web sites with terrorist links and then lobbies hosting providers to shut those sites down. Weisburd said his site was targeted by Al Queda sympathizers while Hosting Matters did not comment on the identity of either the target or attacker. Internet-haganah.org was down for a total of 15 hours during the course of the three attacks.
Rackspace [...]
[search all hostmatters.com news]According to Netcraft, many of the most popular blogs are hosted by Hosting Matters (hostmatters.com). The Jacksonville, Florida-based company was flooded by up to 150 megabytes of data per second on October 16, leaving most clients offline for much of the day. The provider was attacked again on October 20 and October 21.
The site targeted for attack, according to Netcraft's report, was Internet-Haganah.org, a site that identifies Web sites with terrorist links and then lobbies hosting providers to shut those sites down. Weisburd said his site was targeted by Al Queda sympathizers while Hosting Matters did not comment on the identity of either the target or attacker. Internet-haganah.org was down for a total of 15 hours during the course of the three attacks.
Rackspace [...]
📣 Host Matters Social Networks
https://twitter.com/hostingmatters
Superior service. Sensible price.
Account started from March, 2010, having already 453 tweets with 315 followers and 188 friends. Last activity on . See recent tweets:
Superior service. Sensible price.
Account started from March, 2010, having already 453 tweets with 315 followers and 188 friends. Last activity on . See recent tweets:
- I'm not in CA, but still. Does that make all my hives beequariums? Should I put on a scuba suit instead of a bee su… https://twitter.com/i/web/status/1533156604882853889
- [GENERAL] Client area app migration and transition. See https://hmstatus.com/general-client-area-app-migration-and-transition/ for details.
- [NETWORK] Emergency reboot primary router. See https://hmstatus.com/network-emergency-reboot-primary-router/
No official account on Facebook yet
No official account on Linkedin yet
No official Blog yet
Reviews👪 Host Matters Customer Ratings
The quick stats of Host Matters profile shows a note average of 8.2 out of 10, counting 6 opinions. (few listed on the top of the page)
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| (4 = 66.67%) | |
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| (1 = 16.67%) | |
| (1 = 16.67%) |
📅
Dave Van Rooy (dvanrooy@s...) / undercurrent.org
😁 I've been with HM for over 8 years now, and I can't say enough good about them. I started with shared hosting and 3 years ago moved to dedicated server with them. Their support is top-notch -- responsive and reliable in all my experience . I'm surprised to read John Jones review where he refers to slow and sarcastic responses -- I've never had any such. His problems too were encountered at night, but that is the time I am more likely to contact support since I live in Bali (12 hours ahead of EDT) and do prefer to work in my daytime (HM's nighttime).
A good percentage of the time, Annette, the owner responds to requests/support items personally. Otherwise the staff is knowledgeable and responsive -- one hour is a long wait for a response.
Up-time has been very good and they have been very helpful in support requests where my technical knowledge was lacking -- they'd take it over. The few downtimes there were, were quickly resolved and explained.
After being with several [read more...]
A good percentage of the time, Annette, the owner responds to requests/support items personally. Otherwise the staff is knowledgeable and responsive -- one hour is a long wait for a response.
Up-time has been very good and they have been very helpful in support requests where my technical knowledge was lacking -- they'd take it over. The few downtimes there were, were quickly resolved and explained.
After being with several [read more...]
📅
John Jones (cltemporary@1...)
😞 When I began using hostmatters service over five years ago, I was very pleased with the prompt response. Unfortunately, responsiveness now appears to be gone during night-time hours. Several requests for tech. assistance made after 10pm did not get responded to until the next morning. Because I generate revenue from my sites, I depend on prompt technical support. That appears to have diminished at hostmatters.com. I'm also not pleased with terse, sometimes sarcastic, responses to requests. Customer service is the cornerstone of a successful web host. Hostmatters.com once possessed that; I believe it is fading. Maybe the demands of maintaining the service are taking a toll.
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GnGWeb (greg@g...)
😁 We are resellers with HM. There are a few major things I can say about HM that makes them stand out:
1. Their technical support is INCREDIBLE. I often get replies to my support tickets within 15 minutes of submission.
2. They are open. Their community forums are open to anyone to view (without creating an account) or post to (free registration required).
3. Server status is available to the public (Nagios status)
4. Server status/maintenance/outage is communicated via the public forums (see #2).
5. Their customer-base loves them (just look through the forums)
6. Their are not rigid in what they will support. I have often asked for out-of-the ordinary Perl modules or SSH account access on lowest-level accounts and have had my requests fulfilled in short order.
Sure, like every other service, there have been downtimes (server upgrades, various DDoS's on some sites they host, etc...), but HM is extremely responsive and quick to implement routing changes, [read more...]
1. Their technical support is INCREDIBLE. I often get replies to my support tickets within 15 minutes of submission.
2. They are open. Their community forums are open to anyone to view (without creating an account) or post to (free registration required).
3. Server status is available to the public (Nagios status)
4. Server status/maintenance/outage is communicated via the public forums (see #2).
5. Their customer-base loves them (just look through the forums)
6. Their are not rigid in what they will support. I have often asked for out-of-the ordinary Perl modules or SSH account access on lowest-level accounts and have had my requests fulfilled in short order.
Sure, like every other service, there have been downtimes (server upgrades, various DDoS's on some sites they host, etc...), but HM is extremely responsive and quick to implement routing changes, [read more...]
HostMatters -vs- 
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