Jan 22, 2018 : Web WerksCloud Hosting FAQ

📅 January 22, 2018 - Web-Werks-CloudWhat is Web Werks Cloud Mission?

Web Werks Cloud mission is to bring its leading enterprise technology and business applications software to customers, anywhere in the world, through the internet.

Isn’t cloud computing just the internet?
You use the internet to connect your device to the cloud, but the internet is just the connection – the cloud is where your data lives.

Isn’t it possible to lose your data in the cloud?
Your data is actually much safer in the cloud than on your computer. Your computer can be stolen or corrupted quite easily, but cloud companies spend millions on systems and experts to protect your data.

Aren’t you stuck if the internet goes down?
These days, the internet is like electricity – it’s very rare for it to go down and when it does you just have to wait a short time for it to be available again. In the meantime, all your data is safe in the cloud.

Isn't cloud computing expensive?

No, not at all! It’s much cheaper because you only pay for what you use. You’re not paying for endless upgrades, system maintenance, support fees or additional hardware like backup systems.

What all cloud services you offer?

We provide Cloud LUM SSD Windows and Linux VPS, LXC Linux VMS and Rapid V Cloud with High availibility feature.

What exactly, LXC VPS hosting mean?

This is an advance version of openVZ virtualization technology. It is supported natively by the Linux kernel. LXD is a new technology which load applications faster than OpenVZ vm's. This particular hosting supports only LINUX OS.

What LXC stands for?

LXC stands for Linux Containers.

When to opt for LXC VPS?

In case you need a low price but very fast VPS on which to host your web applications or websites, without a lot of customization at the server level involved, on a shared kernel, we would recommend a LXC container. It has the main benefits of giving the user instant application portability without worring about setting up the VM, at a great price.

Is easy upgrades possible in LXC VPS?

Being able to upgrade your disk, memory or the number of cores on your VPS without any reboots needed, we strongly reccommend this type of VPS when dealing with crtitical operations and downtime is not possible.

What all templates LXC VPS offers?

Following are the templates which LXC VPS offers debien, ubuntu, centos, centos+cpanel, centos+plesk and centos+cwp panel.

How secure is LXC VPS for my data?

By running key services within separate containers, you can ensure that a security flaw in one will remain better isolated from affecting other services. This may sound very similar to chroot jails, but LXC offers much more than just file-system isolation.

What are the limitations of LXC VPS?

Due to its use of Linux cgroups, LXC containers can be configured with limitations on resources. When running a large number of containers, this can ensure that the most important ones get first priority.

What is SSD?

SSD stands for ‘solid-state disk’ or ‘solid-state drive,’ and is basically a fast and reliable data storage device for your server. It functions in much the same way as a traditional hard disk drive (HDD) but operates at a much faster speed. SSD uses flash memory chips to store data and has no moving parts. This helps eliminate the time taken to ‘find’ data (sometimes called ‘seek time’), which is associated with conventional hard drives.

What is Cloud SSD VPS?

We are using KVM hypervisor virtualization technology. All SSD VPS plans come with pure Solid-State-Drives (SSD) with raid 10. Both Linux and Windows OS supported. We provide cloud management portal for VPS management. From cloud portal you can get console access, backup, stop/start/reboot VPS.

Why should I use an SSD virtual server?

SSD makes things run faster. An SSD virtual server will offer high-speed read/write performance, quicker provisioning times and faster random access for your websites, storage, and software. Basically, any scenario where disk I/O speed is a factor will be improved by SSD.

What are the advantages of using an SSD virtual server?

There are many pros of using an SSD virtual server, but the main one is speed. Acess to files is quicker. Our SSD has been designed to deliver an increased level of performance and reliability, while also providing outstanding speed. A virtual server fitted with SSD is also more environmentally friendly than a standard virtual server since it will consume less energy and run cooler.

Can I revert back to my non-SSD server once I’ve upgraded to SSD?

Unfortunately, no. Due to the different technologies used, upgrading is a one-way process. To move back to a standard virtual server, you will need to provision a second server and migrate the applications and data manually.

How secure is my data in Cloud SSD VPS?

Data is important to any webmaster with high secured storage capacity and accessibility. As traditional HDD consists of moving parts, it can result in wear and tear. Additionally, there are chances of losing data by some small mishandling. There are no such moving parts in SSD and hence it eliminates all of the above factors of data loss. Hence, your data is extremely safe with SSD.

What is your uptime guarantee?

We have 99.9% uptime guarantee.

What all templates Cloud SSD VPS offers?

For linux templates : debien, ubuntu, centos, centos+cpanel, centos+plesk and centos+cwp panel.

For Windows templates: Windows 2008R2 std, windows 2012R2std, windows 2008R2 std with Plesk and windows 2012R2std with Plesk.

What are the chances of threats?

Websites with a good web presence are more likely to get attacked by any of the threats – malware, viruses, hardware crash, network failures, etc. With SSD, these threats are completely reduced or avoidable to large extent.

What kind of support is provided by Web Werks Cloud?

We are providing two type support, Manage and Unmanaged.

What to do if you forgot your VPS password?

Don't get panic! You can reset your password from the dashboard.

Where can I found my VPS server load statistic?

By logging in your cloud dashboard you will be able to see your VPS statistics such as memory, CPU, disk and network usage report.

What software do I need to connect to VPS server console?

To connect VPS console, you have to use a Java-enabled browser.

Can I have a trial VPS account?

No, we do not offer trials for any of our Cloud hosting services. We do not charge a setup fee for VPS packages and thus you can simply purchase the service and try it for a month as there is no obligation to renew it afterward. Please note that the VPS plans do not offer a 30 days money back guarantee.

Do you keep virtual Machine backup?

Only if you have purchased our backup plan, You can create manual backup of your VM from cloud dashboard

What is High Available SSD Cloud Node?

This a cloud hosting service in which you can create multiple Linux or Windows VMS within the define resources that are provided in that particular package. Our cloud node allows you to dynamically assign CPU/RAM/Disk/IPs to the virtual machines. Every virtual machine within the cloud high availability has its own auto self-healing.

What is the maximum number of virtual machine I can create in my cloud node?

This purely depends upon your package. For instance, if you opt for

High Available SSD Cloud Node – 2 Nodes: You can create max 2 virtual machines

High Available SSD Cloud Node – 4 Nodes: You can create max 4 virtual machines

High Available SSD Cloud Node – 8 Nodes: You can create max 8 virtual machines

and so on...

Can I install or use my own Microsoft license?

No, end-customer-owned licenses (such as Small Business Server, SQL Server, Exchange Server, or other server applications acquired through Microsoft Select or Enterprise Agreements) are not allowed in Public Cloud Server environment. Customers are required to report and subscribe to the additional Microsoft Product Licenses from Web Werks.

What can I do to ensure that my data is safe and secure?

Here is the checklist that will help:

Make sure you use a strong password with a combination of small and capital letter, numbers and special characters. Change your password once at least every 3 months.

Store your password in a secure place.

Don't grant permission to everyone.

Don't grant FULL permission.

Encrypt your data and database.

Patch and make sure your operating system and applications are always up to date.

Don't ever install unknown / untrusted applications on your server.

Firewall your server.

Can I upgrade my existing High Available SSD Cloud Node or High available SSD Cloud VPS?

It’s very easy to upgrade a Flexi Cloud Server. Just buy some additional nodes, and then assign them to the machine. The system will shut down your machine, upgrade it, and bring it back up automatically.

For More Read to go - https://www.webwerks.in/cloud-servers-in-india