❌ Zero Lag review
15 user reviews; 3 support responses; 0 testimonials; 0 products, 0 promotions, 4 social accounts; 178 hosted domains, Alexa #140306; 📆 listed 2006 (#3627)
289 S Robertson Blvd. #441
Beverly Hills , CA 90211 US
☎ Phone 1-877-937-6524
📧 info@z...Website language(s): en
zerolag.com is inactive, but is redirected to performive.com
👪 Most Recent Customer Reviews
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Meagan Bryson (-hidden-) / multiple client sites
😁 We recommend ZeroLag to our clients
As an agency, we need partners we can rely on. We have been very happy with ZeroLag and very much so enjoy working with them.
They are great from start to finish, providing our customers the expertise they need to get the best hosting environment for their site. Their admin panel gives us all the access to do what we need, when we need to. Their support system is second to none, and very timely. ZeroLag services are not cheap, but in the world of hosting, you get what you pay for, and I'd take reliable over bargain brand any day.
Overall we've been very happy with their service, and look forward to working with them more in the future.
As an agency, we need partners we can rely on. We have been very happy with ZeroLag and very much so enjoy working with them.
They are great from start to finish, providing our customers the expertise they need to get the best hosting environment for their site. Their admin panel gives us all the access to do what we need, when we need to. Their support system is second to none, and very timely. ZeroLag services are not cheap, but in the world of hosting, you get what you pay for, and I'd take reliable over bargain brand any day.
Overall we've been very happy with their service, and look forward to working with them more in the future.
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-hidden- | ashort@c...
😁 Zerolag is a great choice with competitive pricing.
We've been with Zerolag for over half a year and have been very satisfied. Zerolag has maintained competitive pricing and excellent support skill and response times.
We had gone with a local hosting provider for the past four years, but had been getting bogged down more and more as our volume and site traffic increased. Thankfully, an associate mentioned praises of a service oriented provider in California, Zerolag. We built a document comparing pricing, features, etc. of ten hosting providers and Zerolag came out on top.
We currently are hosting a Linux web server, and two Microsoft servers with Zerolag, setup was a breeze and the technical support team is very responsive, I have had issues ranging from basic security changes to VPN tunneling resolved within a day, they have very competent people in all departments and you get assigned an expert in the topic that your support request falls into.
Zerolag provides a lot of additional features such as a full monitoring suite [read more...]
We've been with Zerolag for over half a year and have been very satisfied. Zerolag has maintained competitive pricing and excellent support skill and response times.
We had gone with a local hosting provider for the past four years, but had been getting bogged down more and more as our volume and site traffic increased. Thankfully, an associate mentioned praises of a service oriented provider in California, Zerolag. We built a document comparing pricing, features, etc. of ten hosting providers and Zerolag came out on top.
We currently are hosting a Linux web server, and two Microsoft servers with Zerolag, setup was a breeze and the technical support team is very responsive, I have had issues ranging from basic security changes to VPN tunneling resolved within a day, they have very competent people in all departments and you get assigned an expert in the topic that your support request falls into.
Zerolag provides a lot of additional features such as a full monitoring suite [read more...]
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-hidden- (-hidden-)
😁 Great customer service
Very surprised by the other reviews. It's definitely not our experience and we know at least a dozen companies hosting there. If there are problems or attacks they are very fast. When we need solutions for performance improvements they will pull in the right resources and work through solutions.
It's far and above better than trying to manage your own hosting and they are 100 times more responsive than most other big hosting companies we've used.
Very surprised by the other reviews. It's definitely not our experience and we know at least a dozen companies hosting there. If there are problems or attacks they are very fast. When we need solutions for performance improvements they will pull in the right resources and work through solutions.
It's far and above better than trying to manage your own hosting and they are 100 times more responsive than most other big hosting companies we've used.
MORE REVIEWS
📄 Overview
🔧 Services: Web HostingDomain Registration📜 About Zero Lag
ZeroLag is dedicated to the highest levels of service, stability, security, and performance for our customers and business partners. Our customer-based business model allows us to focus on providing high levels of professional support for our customers, which in turn creates a stable base of long-term customers that support our company.What is ?
You already know the feeling, even if you didn't know there was a word for it. "Lag" is that annoying time gap while you're waiting for that important business e-mail to download, or while your customers are waiting for your site to load. Some companies are content to live with a little lag here and there, but ZeroLag isn't one of those companies. By combining high-performance technology with a stability-minded approach, ZeroLag delivers hosting solutions for businesses who don't want to wait.
Hosting Services
Hosting services cover all the different ways you can get your website on the Internet. This includes virtual hosting, dedicated servers, and colocating your server in our datacenter.
We also offer e-mail only hosting if you don't have a website yet, but would like to benefit from our spam-protected e-mail hosting.
Web Development and E-Commerce
Your website reflects a great deal on your company's image. If your site is not professional, people will believe your company is not professional. That is why our expert designers work closely with our customers to create a professional image that accurately reflects the company, based on what the customer has in mind. We specialize in creating sites to exacting customer specifications, and working to ensure the site is just as our customer envisions it. ZeroLag also specializes in E-commerce, offering extensive e-commerce integration packages - including osCommerce, Intershop, and Interchange. We can even help promote your site through Search Engine Optimization.
Internet Access
ZeroLag provides the highest quality Internet connections for your business or personal use. We are currently offering T1 (1.544 Mb/s, recommended for small business) and T3 (44.736 Mb/s, recommended for larger businesses) pipes, ready to be installed at your office or home office. We also offer custom VPN solutions to meet your Internet needs.
Security Consulting
ZeroLag places a great emphasis on the security of our internal servers, and the servers of our customers, but we do not limit our expertise to the networks located at our datacenter. We also perform thorough security analyses for entire networks, including all of the servers, clients, and networking devices. These analyses are rather intensive and include penetration attempts on your network to locate the weaknesses in your security. If you have recently been victim to an attack, we offer post-attack forensic analysis in order to identify the point of entry of the attacker (and help you to prevent it from occurring again) and also provide you with the needed information on the attacker to contact the federal authorities to prosecute the attacker.
General Consulting
Our engineers are experts at installing, configuring, and troubleshooting a wide range of systems, from UNIX, Linux and Windows NT servers, Macintosh systems, office LANs, Cisco networking equipment, Oracle and SQL databases, and more. Whether you require on-site or only remote IT support, our team will be able to serve you. Our extensive knowledge base can tackle virtually any IT project you may be planning.
Performance
Just taking a glance at our name might lead you to think we value performance. The truth is, we're absolutely obsessed with performance. We take Internet performance to the next level, providing our customers with only the latest in hardware and the fastest pipes available. Read on if you're interested in seeing how our high-performance edge can help your company.
Our performance is top-notch because we commit ourselves to only using the latest Cisco equipment, the fastest connections, and the best software. Want proof? Ask any of our clients, who love to boast about the speed of their sites.
ZeroLag offers industrial-strength, scalable, mission-critical networking to all of its hosted customers. Our network is designed to push tens of gigabits per second, and our outbound bandwidth capacity is currently 3,000 Mb/s, roughly the equivalent of 1,900 T1 lines working all at once. We design our network to have at least 1,000 megabits per second of spare capacity at all times.
We believe that our performance will help your company to excel. Second only to site design, the speed at which your site displays is critical to leaving a good impression with your customers. Hosting with some companies means slow access times and web pages that crawl during peak hours, but ZeroLag is always fast. If your company has an unexpected traffic spike, your site will not slow down, because we don't "cap" or limit your traffic like many hosting companies do. Unlike the older routers some companies use, our top of the line networking equipment does not drop packets when network load is high. This means that while other companies will simply throw your data away when you are experiencing high traffic, ZeroLag's network adapts to your traffic. Our network is completely scalable and prepared to handle extremely high levels of traffic, and configured to be reliable during extended periods of high network load.
ZeroLag has set up a fault-tolerant network configuration. The ZeroLag routers are configured for high availability so that traffic coming into or going out of the ZeroLag network will automatically and nearly instantaneously switch over to a redundant network path in the event of a failure.
ZeroLag has three Internet connections to three separate routers operated by two different network providers. On the ZeroLag side, we have two high-performance Cisco edge routers. Our routers intelligently choose inbound and outbound network paths using BGP, the core routing protocol of the Internet.
On the customer side of the network, Virtual Router Redundancy Protocol (VRRP) and Hot Standby Router Protocol (HSRP) are used to provide high availability of the default gateway for each network block directly connected to the ZeroLag routers. VRRP and HSRP allow an IP address to fail over to a secondary device almost instantaneously in the event of a failure by creating a "virtual" IP address and MAC address which will be migrated between routers automatically.
Please feel free to contact your ZeroLag sales representative if you have any questions about how to add redundancy to your local configuration. We are experts in building and maintaining high-performance, high-availability server clusters.
Security
Along with performance and stability, security is a key goal of ours. ZeroLag's technical staff has of course been selected due to their technical background, but it is still notable that each member has professional experience working exclusively as a information security specialist. Our security-minded staff has created several security policies that will directly benefit you as our customer.
There are several important factors in maintaining good security, and we place emphasis on all of them. Our methods include three core layers of protection for your server: regular software updates, firewall protection, and intrusion detection systems (IDS). These three layers have protected our servers from every attempted break-in to date.
The fact that none of our systems have ever been compromised is something that we are very proud of.
Firstly, all of our engineers are subscribed to Bugtraq, CERT, and vendor-supplied security bulletins. We take interest in keeping up-to-date with the software flaws released, and pride ourselves in extremely quick upgrades in the event of a discovered flaw. We also notify our customers who may be running affected software on servers we don't control about these flaws so that they may upgrade and avoid any system compromise. Running outdated software is by far the number one cause of a break-in, and by upgrading our software continuously, we have avoided break-ins on our systems.
We have implemented extensive logging features on our Cisco firewalls that are under constant review by our staff for any signs of suspicious network activity. These same firewalls are used to create a defaultly secure network - that is, we do not allow access to your servers except in the ways you specify you want to access it. This eliminates the possibility that an attacker will be able to connect to your server in ways he's not supposed to.
All of our servers feature intelligent Intrusion Detection Systems (IDS) which are aware of any filesystem change and report to us immediately when a change takes place. This means that in the unlikely event of a break-in, we will be able to lock-out the attacker before any damage is done. We have performed penetration testing (where we break into one of our own servers) and have found our IDS systems to be very effective in alerting the staff to unusual activity.
As you can imagine, a break-in can have a seriously negative impact on a company. The aftermath is usually expensive (hardware is often intentionally damaged by an attacker), frustrating (amongst other things, the website is usually down for a period of time), and damaging (attackers often replace hacked webpages with a different, offensive webpage that will upset your customers). ZeroLag is a company based on professional security techniques, and we believe that we can protect your company from the many dangers of the Internet.
Website research for Zero Lag on June 11, 2006 by WebHostingTop
🎁 Zero Lag Promotions
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📤 Zero Lag Plans
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Contact information is managed by zerolag.com representatives hostmaster@z..., Loren Boykoff - loren.boykoff@z..., support@z..., info@z..., admin@z..., sales@z..., contact@z... [login]
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📊 Web stats
| 📂 Details for https://performive.com/ | |
|---|---|
| 📥 Website DNS: | MX::zerolag-com.mail.protection.outlook.com => 104.47.58.138 ( Boydton ) / Microsoft Corporation - microsoft.com dns2.my-tss.com => 184.170.255.203 ( Phoenix ) / Performive LLC - performive.com dns1.my-tss.com => 192.40.58.187 ( Marietta ) / Performive LLC - performive.com |
| 🔨 Server Software: | cloudflare |
| 📌 Website IP: | 67.201.61.15 |
| 📍 IP localization: | United States, California, El Segundo - see top providers in United States, California |
| 🔗 ISP Name, URL: | Total Server Solutions L.L.C., totalserversolutions.com |
✅ Customer testimonials
There are no user testimonials listed.
📋 Zero Lag News / Press release
E-Commerce Database Leader Clustrix Partners With Platinum Magento Hosting Partner ZeroLag - Clustrix, provider of the first scale-out database designed to meet the needs of large and fast growing e-commerce sites, today announced a new partnership with ZeroLag, a premier hosting provider for Magento merchants. As a result of the partnership, ZeroLag's e-tailers are able to leverage ClustrixDB to “supersize” their Magento sites.
ClustrixDB is ideal for Magento e-tailer sites that need high transaction performance and want seasonal flexibility. With ClustrixDB, Magento merchants will [...]
ClustrixDB is ideal for Magento e-tailer sites that need high transaction performance and want seasonal flexibility. With ClustrixDB, Magento merchants will [...]
Three Hosts Top January Netcraft Survey - Recording absolutely no failed requests, Aplus.net (www.aplus.net), New York Internet (www.nyi.net), and ZeroLag Communications (www.zerolag.com) all tied for first place as the most reliable hosting company sites in January, according to Netcraft's (www.netcraft.com) performance evaluation throughout the month.
In a trend that is becoming increasingly common, according to UK-based web analytics firm Netcraft, all three sites responded to all of its requests made at 15-minute intervals from [...]
In a trend that is becoming increasingly common, according to UK-based web analytics firm Netcraft, all three sites responded to all of its requests made at 15-minute intervals from [...]
Rackspace, ZeroLag Most Reliable: Poll - Hosting companies Rackspace (www.rackspace.com) and ZeroLag Communications (www.zerolag.com) have been found to have the most reliable home pages in the industry for the month of September, having been the only two sites that responded to each request made by Netcraft's performance survey throughout the month.
This announcement marks Rackspace's first place showing this year, however, the managed hosting firm known for its "fanatical support" has landed on the top ten for three months in a [...]
[search all zerolag.com news]This announcement marks Rackspace's first place showing this year, however, the managed hosting firm known for its "fanatical support" has landed on the top ten for three months in a [...]
📣 Zero Lag Social Networks
https://twitter.com/ZeroLagHosting
ZeroLag provides managed hosting services from shared environments to multiserver clusters. We deliver superior performance, reliability, security, and support.
Account started from October, 2012, having already 269 tweets with 1374 followers and 880 friends. Last activity on . See recent tweets:
ZeroLag provides managed hosting services from shared environments to multiserver clusters. We deliver superior performance, reliability, security, and support.
Account started from October, 2012, having already 269 tweets with 1374 followers and 880 friends. Last activity on . See recent tweets:
- Is Your Magento Site Ready For Cyber Monday? - http://mailchi.mp/8fc04de1bad9/is-your-magento-site-ready-for-cyber-monday-336777
- Catch a recap of our Cart Abandonment Webinar with our partners @WigzoTech and @wagento https://www.youtube.com/watch?v=VdzinsDDnPU #magento #hosting #webinar
- Have your read our FREE report: 10 Reasons A Slow Website is Hurting Your Company yet? http://www.zerolag.com/10-Reasons-A-Slow-Website-Is-Hurting-Your-Business… https://twitter.com/i/web/status/892210028995788801
https://www.facebook.com/BePerformive
https://www.linkedin.com/company/109793/
About: ZeroLag provides managed hosting and cloud solutions for companies all sizes, ranging from affordable shared hosting, to single dedicated servers, to complex multiple-server clusters and big data cloud solutions. ZeroLag offers exceptional cloud and hosting technology backed with remarkable support, supercharged with the power of 1:1 service. It means we treat you like an individual, not an account number. Let us get to know you, and discover the ZeroLag difference for yourself.
ZeroLag’s qualifications include designation as a Magento Platinum Hosting Partner and a Microsoft Silver Partner for Hosting Solutions. We are also one of only three Dell Cloud Partners in the U.S. Under this relationship, Dell provides Dell-ZeroLag co-branded private cloud environments and other ZeroLag hosting solutions to their SMB and enterprise clients.
Major technologies supported by ZeroLag include the industry-leading Magento e-commerce platform, Microsoft Exchange Server and SharePoint Server, [...]
ZeroLag Hosting (established 1999) is a Privately Held entity having 293 followers on LinkedIn and 51-200 employees, industry Internet.
About: ZeroLag provides managed hosting and cloud solutions for companies all sizes, ranging from affordable shared hosting, to single dedicated servers, to complex multiple-server clusters and big data cloud solutions. ZeroLag offers exceptional cloud and hosting technology backed with remarkable support, supercharged with the power of 1:1 service. It means we treat you like an individual, not an account number. Let us get to know you, and discover the ZeroLag difference for yourself.
ZeroLag’s qualifications include designation as a Magento Platinum Hosting Partner and a Microsoft Silver Partner for Hosting Solutions. We are also one of only three Dell Cloud Partners in the U.S. Under this relationship, Dell provides Dell-ZeroLag co-branded private cloud environments and other ZeroLag hosting solutions to their SMB and enterprise clients.
Major technologies supported by ZeroLag include the industry-leading Magento e-commerce platform, Microsoft Exchange Server and SharePoint Server, [...]
ZeroLag Hosting (established 1999) is a Privately Held entity having 293 followers on LinkedIn and 51-200 employees, industry Internet.
https://www.youtube.com/user/ZeroLagHosting
http://www.zerolag.com/blog/ (RSS error new) Blog added on March, 2015, with total 22 articles, Language en-US. See recent blogs summary posts:
- Profiling Code to Improve Magento Performance - In case you missed our presentation at Magento's Imagine 2016 conference, we covered how you can leverage open source browser-based and server side tools to analyze your code and optimize its ...
- Bulletin on Juniper Networks Firewalls - Security Bulletin 2015-10 recently published by Juniper Networks does not affect any ZeroLag clients. According to Juniper, a vulnerability in ScreenOS L2TP packet processing may allow a remote ...
- 10.26.15 Network Outage - On 10/26/2015, ZeroLag experienced a technical issue that effected some of our clients. While this issue impacted a limited number of clients, we are communicating transparently about this matter, as
Reviews👪 Zero Lag Customer Ratings
The quick stats of Zero Lag profile shows a note average of 4.3 out of 10, counting 15 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! This company may be out of web hosting business!
As visitor you can rate this provider directly here! This company may be out of web hosting business!
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| (5 = 33.33%) | |
|---|---|
| (1 = 6.67%) | |
| (9 = 60.00%) |
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-anonymous- (-no email-)
😃 Great host for our Magento site!
I have been with ZeroLag for years and have had a few site issues here or there. They were very responsive to my tickets and were able to get me up and running in no time. I have hosted with several other companies in the past and was let down on their "Magento expertise" that was promised. ZeroLag was able to meet our needs and worked with us to get our performance where we wanted it.
I would highly recommend ZeroLag for your Magento website!
I have been with ZeroLag for years and have had a few site issues here or there. They were very responsive to my tickets and were able to get me up and running in no time. I have hosted with several other companies in the past and was let down on their "Magento expertise" that was promised. ZeroLag was able to meet our needs and worked with us to get our performance where we wanted it.
I would highly recommend ZeroLag for your Magento website!
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MKessler (max@k...) / kessler.com
😠 Lousy
Skip this hosting provider. 2014 we will be Zerolag and LAG free when we switch web hosting to a reliable company.
Skip this hosting provider. 2014 we will be Zerolag and LAG free when we switch web hosting to a reliable company.
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Dave Asaden (-no email-) / macademic.org
😠 Worst of the worst!
I've never experienced a level of service this horrible before in my life. They are so rude it's not even funny. Overpriced, laggy and simply put, a waste of money. Go with another webhosting provider!!!
I've never experienced a level of service this horrible before in my life. They are so rude it's not even funny. Overpriced, laggy and simply put, a waste of money. Go with another webhosting provider!!!
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-anonymous- (-no email-)
😠 I used to work here actually. It was pretty bad. Their managers are real a-holes. To be honest, they treat their employees horribly and it reflects in their customer service. Bad company within, bad service without. My 2 cents. They also have a very low bar in the skills department, meaning most of their employees are uneducated boobs.
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-anonymous- (-no email-)
😠 Absolute trash
Absolute trash! Believe all the negative reviews below! I hosted with them for almost a year and regret spending a dime with them!
Absolute trash! Believe all the negative reviews below! I hosted with them for almost a year and regret spending a dime with them!
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ZeroLag (info@Z...) / yaysave.com
😁 Review from Yaysave
Here is our latest review from Joe at Yaysave.com :
I rarely write recommendations for anyone, but the experience of moving from a buggy, expensive, and impossible to maintain cloud service (and we tried many of them) to absolutely rock-solid hosting at Zerolag was so easy and such a relief that I simply had to. They’ve gone SIGNIFICANTLY above and beyond the call of duty a dozen different ways, and the amount of management and technical resources they’ve saved us is such a relief… Not to mention effectively being half the price of our previous top-tier cloud service. -Joe M (Yaysave.com)
You can view many more reviews on our website at:
http://www.zerolag.com/zerolag_reviews/
Here is our latest review from Joe at Yaysave.com :
I rarely write recommendations for anyone, but the experience of moving from a buggy, expensive, and impossible to maintain cloud service (and we tried many of them) to absolutely rock-solid hosting at Zerolag was so easy and such a relief that I simply had to. They’ve gone SIGNIFICANTLY above and beyond the call of duty a dozen different ways, and the amount of management and technical resources they’ve saved us is such a relief… Not to mention effectively being half the price of our previous top-tier cloud service. -Joe M (Yaysave.com)
You can view many more reviews on our website at:
http://www.zerolag.com/zerolag_reviews/
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-anonymous- (-no email-)
😁 Great service during Holiday season
I've only been with ZeroLag for a few months so far, but have had nothing but a great experience so far. My business relies on our website being up 24/7....so staying true to their 100% uptime guarantee over the holidays really paid off for me. Being able to reach someone through Skype, phone or email standing 20ft from my servers in their datacenter makes a world of difference as well.
I've only been with ZeroLag for a few months so far, but have had nothing but a great experience so far. My business relies on our website being up 24/7....so staying true to their 100% uptime guarantee over the holidays really paid off for me. Being able to reach someone through Skype, phone or email standing 20ft from my servers in their datacenter makes a world of difference as well.
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Derek D (ddlife@h...) / houzz.com
😠 Got ripped off by zerolag
This is so funny. I come on to post a bad review about this hosting company and there's already a slew of them out there. This hosting company is the worst. They have absolutely horrible response time for service requests. Also they've been reported to the BSA for software piracy for using pirated versions of Windows Server. Crooks!!
This is so funny. I come on to post a bad review about this hosting company and there's already a slew of them out there. This hosting company is the worst. They have absolutely horrible response time for service requests. Also they've been reported to the BSA for software piracy for using pirated versions of Windows Server. Crooks!!
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Don (dking@e...)
😠 Based on my short time with this hosting company, these reviews are spot on. There are so many better hosting companies out there - Media Temple, Dreamhost, etc. I'm moving!
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petergl (makanamozo@h...)
😠 Horrible experience with Zerolag Communications. I would not be writing this if I didn't feel compelled to warn everyone about the horrible service I received. The technicians are extremely condescending if you're not a systems admin. I'm a web designer and I need a hosting provider that will provide me the level of service I need to get my work done and online, not a two cent lecture on what I did wrong or overlooked because I was overworked in trying to get multiple major projects completed. I can provide details of my 1 star experience - they don't put me on a dedicated load balancer when our firm paid for our own equipment and were then placed on a shared server with another company. They will also take days to answer any questions or resolve issues. If you try to leave, they'll flat out delete your content or it will "mysteriously disappear" with no backups available. Believe me, this has happened to me. Pass this hosting company if you want to keep your business online and [read more...]
🗨 After 12 years in business these are the first bad reviews that have been posted about ZeroLag, so we would like to respond.
ZeroLag, like every company, is not perfect, but two of these reviews we suspect are the work of the same person and are a gross manipulation of the facts. Yes, we may on occasion make a mistake and yes, every so often we miss the mark on providing the level of customer service we aspire to reach 100% of the time. We learn from our errors and never make the same mistake twice thanks to our well kept operating procedures that are followed to the T by our staff. Our customer support staff is located in our datacenter, 30 feet from our servers, and many of our staff members have been with us for over a decade. The accusation that he or anyone would delete your content would never happen, not even once. We rarely touch our client's applications and if we do it is only with a client's written permission.
We only use brand new Dell hardware for all dedicate
✍️ Customer Service (Loren Boykoff - loren.boykoff@z..., 📅 ).
ZeroLag, like every company, is not perfect, but two of these reviews we suspect are the work of the same person and are a gross manipulation of the facts. Yes, we may on occasion make a mistake and yes, every so often we miss the mark on providing the level of customer service we aspire to reach 100% of the time. We learn from our errors and never make the same mistake twice thanks to our well kept operating procedures that are followed to the T by our staff. Our customer support staff is located in our datacenter, 30 feet from our servers, and many of our staff members have been with us for over a decade. The accusation that he or anyone would delete your content would never happen, not even once. We rarely touch our client's applications and if we do it is only with a client's written permission.
We only use brand new Dell hardware for all dedicate
✍️ Customer Service (Loren Boykoff - loren.boykoff@z..., 📅 ).
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Gary Newmar (gnewbar@h...) / muscleandfitness.com
😠 ZeroLag SUCKS absolutely the worst hosting company ever
These clowns charge 500 a month for dedicated hosting when they really put the sites on shared servers!! I've had so many outages during the worst times. Think live event and post-live event media that viewers are watching and waiting for. Then imagine them not receiving their content for hours or days. I've had so many database problems as well with missing data and no backups to be found. Thankfully none of the credit card data was lost. I went with a bigger name.
These clowns charge 500 a month for dedicated hosting when they really put the sites on shared servers!! I've had so many outages during the worst times. Think live event and post-live event media that viewers are watching and waiting for. Then imagine them not receiving their content for hours or days. I've had so many database problems as well with missing data and no backups to be found. Thankfully none of the credit card data was lost. I went with a bigger name.
🗨 After 12 years in business these are the first bad reviews that have been posted about ZeroLag, so we would like to respond.
ZeroLag, like every company, is not perfect, but both of these reviews we suspect are the work of the same person and are a gross manipulation of the facts. Yes, we may on occasion make a mistake and yes, every so often we miss the mark on providing the level of customer service we aspire to reach 100% of the time. We learn from our errors and never make the same mistake twice thanks to our well kept operating procedures that are followed to the T by our staff. Our customer support staff is located in our datacenter, 30 feet from our servers, and many of our staff members have been with us for over a decade. You specifically mentioned Eddie: He has been with us for 7 years, and is one of the most frequently client commended staff members we have. The accusation that he or anyone would delete your content would never happen, not even once. We rarely touch o
✍️ Customer Service (Loren Boykoff - loren.boykoff@z..., 📅 ).
ZeroLag, like every company, is not perfect, but both of these reviews we suspect are the work of the same person and are a gross manipulation of the facts. Yes, we may on occasion make a mistake and yes, every so often we miss the mark on providing the level of customer service we aspire to reach 100% of the time. We learn from our errors and never make the same mistake twice thanks to our well kept operating procedures that are followed to the T by our staff. Our customer support staff is located in our datacenter, 30 feet from our servers, and many of our staff members have been with us for over a decade. You specifically mentioned Eddie: He has been with us for 7 years, and is one of the most frequently client commended staff members we have. The accusation that he or anyone would delete your content would never happen, not even once. We rarely touch o
✍️ Customer Service (Loren Boykoff - loren.boykoff@z..., 📅 ).
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Theresa Lane (terilane@g...)
😠 Zerolag does not have good TOS
Zerolag has sites such as dontdatehimgirl.com as customers. These sites post slanderous, spammed filth about women and also display their copyrighted photos. When asked to have content removed, site owners are non-responsive. Zero lag said site owners would contact me to no avail. Zero lag is now non-responsive. Unprofessional with no TOS policy. Violates W3CC Standards.
Zerolag has sites such as dontdatehimgirl.com as customers. These sites post slanderous, spammed filth about women and also display their copyrighted photos. When asked to have content removed, site owners are non-responsive. Zero lag said site owners would contact me to no avail. Zero lag is now non-responsive. Unprofessional with no TOS policy. Violates W3CC Standards.
🗨 After 12 years in business these are the first bad reviews that have been posted about ZeroLag, so we would like to respond.
ZeroLag, like every company, is not perfect, but both of these reviews we suspect are the work of the same person and are a gross manipulation of the facts. Yes, we may on occasion make a mistake and yes, every so often we miss the mark on providing the level of customer service we aspire to reach 100% of the time. We learn from our errors and never make the same mistake twice thanks to our well kept operating procedures that are followed to the T by our staff. Our customer support staff is located in our datacenter, 30 feet from our servers, and many of our staff members have been with us for over a decade. You specifically mentioned Eddie: He has been with us for 7 years, and is one of the most frequently client commended staff members we have. The accusation that he or anyone would delete your content would never happen, not even once. We rarely touch o
✍️ Customer Support (Loren Boykoff - loren.boykoff@z..., 📅 ).
ZeroLag, like every company, is not perfect, but both of these reviews we suspect are the work of the same person and are a gross manipulation of the facts. Yes, we may on occasion make a mistake and yes, every so often we miss the mark on providing the level of customer service we aspire to reach 100% of the time. We learn from our errors and never make the same mistake twice thanks to our well kept operating procedures that are followed to the T by our staff. Our customer support staff is located in our datacenter, 30 feet from our servers, and many of our staff members have been with us for over a decade. You specifically mentioned Eddie: He has been with us for 7 years, and is one of the most frequently client commended staff members we have. The accusation that he or anyone would delete your content would never happen, not even once. We rarely touch o
✍️ Customer Support (Loren Boykoff - loren.boykoff@z..., 📅 ).
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