hostmds.com
Average 1.7 out of 10
Total reviews: 44
Recommended by: 5
Opposed: 39
Official responses: 0


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âś” Host MDS review

44 user reviews; 0 support responses; 1 testimonial; 10 products, 0 promotions, 4 social accounts; 746 domains, Alexa #3228955; 📆 listed 2008 (#7508)
hostmds.com
Host MDS
5000 Dufferinf St. 212
Toronto , ON m3h 5t5
CA
☎ Phone +1 (647) 794-1326

Website language(s): en-CA
🏆 Alexa Rating 3,228,955▲ 921,614 👤 User Rating 🙌 Average 1.7 out of 10
👉 Total reviews: 44
👍 Recommended by: 5
👎 Opposed: 39
🤝 Official responses: 0

💰 Price Range CAD 3.40 - CAD 999.00⏰ Support 24x7
💳 Payment Options Credit / Debit / Prepaid Cards
🏆 SEO MOZ Authority 25/38🔗 Links 5,025
Profile completion status:
Things done
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
"About page" URL or "Contact page" URLs are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Products (plans) are added, but some are not updated from over 2 years
Note: Add a promotion or coupon

Things to do
Company descriptions is too short. Minimum 500 chars
86%

👪 Most Recent Customer Reviews

📅
-anonymous- (mullur.g@g...)
⏳ Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 They are doing great since the other company acquired them, easy and fast in resolving a problem, no downtime ever.
📅
Steven (srhtechnology@g...) / srhtech.net
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Horrible flat Horrible
Do not host with these people. They have terrible service with constant interruption. There customer service is also terrible. AVOID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11111
📅
JasonRegalWebDesign (-no email-)
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😃 HostMDS is Good and Affordable.
I have been with hostmds for a while. They had some issues back in 09, but had a management change in 10 and service has been excellent ever since. I have over a dozen domains running with them. Can't beat their dedi deals !
MORE REVIEWS
Listed and verified since 2008
hostmds.com logo

📄 Overview

🔃 Host MDS is part of World Host Group
🔧 Services: Web HostingDomain Registration
⇔ Redirected from hostvector.com
⇔ Redirected domains: askforhost.com
🔃 This company is a reseller of Cirrus Hosting

📜 About Host MDS

A subsidiary of Cirrus Hosting Ltd, HostMDS is a leading provider of cost-effective and powerful shared hosting and VPS hosting services.

HostMDS is a privately-owned hosting company located in Toronto, Ontario, Canada. HostMDS is one of the fastest growing providers of hosting services across all tiers, satisfying the needs of small, medium, and large businesses.

FEATURES:
24/7 Support
Best prices
Easy to use
Scalable
World class infrastructure
Reliable

🌏 Server locations:

Toronto

📢 Special pages


hostmds.com screenshot
Website research for Host MDS on February 7, 2021 by WebHostingTop

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Plans📤 Host MDS Website Products

🔧 Shared - 💻 Linux/Windows Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
UNLIMITED Hosting features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
🔌 Hosted domains : Unlimited
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of UNLIMITED Hosting from hostmds.comUNLIMITED
Disk Space

UNLIMITED
Data Transfer

UNLIMITED
Email Accounts

UNLIMITED
Add-on Domains

UNLIMITED
MySQL Databases

UNLIMITED
FTP Accounts
🔗 Plan URL : https://hostmds.com/services/unlimited-shared-hosting-downtown-toronto/
CAD 3.40/mo.unlimitedunmetered 1 / unlimited
🔧 Dedicated - 💻 Linux/Windows Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
1 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CentOS Web Panel
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
🔋 RAM : 4000 MB
💪 CPU : QuadCore 2.0 GHz
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 3

screenshot of 1 from hostmds.comFor the operating system on your dedicated server, you have the choice between Linux (CentOS, Debian, or Ubuntu) or Windows (2012 R2 Standard and 2016 R2 Standard).

Configure the CPU, RAM, storage, or other parts of your dedicated server to match [...]
🔗 Plan URL : https://hostmds.com/services/managed-dedicated-server-toronto/
CAD 79.99/mo.
(CAD 99.99 after first term)
500 GB10 TB 4 GB / 3
2 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CentOS Web Panel
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
🔋 RAM : 4000 MB
💪 CPU : QuadCore 2.8 GHz
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 3

screenshot of 2 from hostmds.com
🔗 Plan URL : https://hostmds.com/services/managed-dedicated-server-toronto/
CAD 99.99/mo.
(CAD 149.99 after first term)
500 GB10 TB 4 GB / 3
3 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CentOS Web Panel
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
🔋 RAM : 8000 MB
💪 CPU : QuadCore Xeon 2.8 GHz
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 3

screenshot of 3 from hostmds.com
🔗 Plan URL : https://hostmds.com/services/managed-dedicated-server-toronto/
CAD 110.99/mo.
(CAD 169.99 after first term)
500 GB10 TB 8 GB / 3
4 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CentOS Web Panel
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
🔋 RAM : 8000 MB
💪 CPU : 2 X Quad Core 2.0GHz
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 3

screenshot of 4 from hostmds.com
🔗 Plan URL : https://hostmds.com/services/managed-dedicated-server-toronto/
CAD 149.99/mo.
(CAD 199.99 after first term)
500 GB10 TB 8 GB / 3
🔧 Colocation Keep mouse
over features!
💰Price 📶 Transfer 📆 Updated📌 Dedicated IPs
Quarter Rack features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CentOS Web Panel
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
📌 Dedicated IPs : 27

screenshot of Quarter Rack from hostmds.com12″ Raised Access Flooring
Multiple Power Grid Entry Points
Diesel Generator Backup (With 7 days of Stand-By Diesel)
Fire-threat detection
FM200 Fire Suppression System
Locking cabinets and cages
Fully redundant HVAC (2N)
Green Cooled Facility with [...]
🔗 Plan URL : https://hostmds.com/services/colocation-toronto-hosting/
CAD 349.00/mo.
(CAD 400.00 after first term)
unmetered 27
Half Rack features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CentOS Web Panel
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
📌 Dedicated IPs : 27

screenshot of Half Rack from hostmds.com
🔗 Plan URL : https://hostmds.com/services/colocation-toronto-hosting/
CAD 499.00/mo.
(CAD 800.00 after first term)
unmetered 27
Full Rack features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CentOS Web Panel
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
📌 Dedicated IPs : 27

screenshot of Full Rack from hostmds.com
🔗 Plan URL : https://hostmds.com/services/colocation-toronto-hosting/
CAD 999.00/mo.
(CAD 1,600.00 after first term)
unmetered 27
🔧 VPS - 💻 Linux/Windows Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
VPS 20 features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
🔋 RAM : 1000 MB
💪 CPU : Single Core CPU
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of VPS 20 from hostmds.comOur VPS hosting solutions come with full root access and remote reboot so you can install any supported application and customize your Linux VPS configuration however you like.

Our datacenter is equipped with Enterprise class servers, the latest [...]
🔗 Plan URL : https://hostmds.com/services/managed-vps-toronto/
CAD 9.00/mo.
(CAD 20.00 after first term)
20 GB1 TB 1 GB / 1
🔧 VPS - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
VPS 50 features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
🔋 RAM : 2000 MB
💪 CPU : DUAL Core CPU
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of VPS 50 from hostmds.com
🔗 Plan URL : https://hostmds.com/services/managed-vps-toronto/
CAD 14.00/mo.
(CAD 40.00 after first term)
50 GB2 TB 2 GB / 1

Contact information is managed by hostmds.com representatives affiliates@h..., sales@h..., marketing@h..., petar.dimitrov@w... [login] | Last company update:

📊 Web stats

Targeting: Canada
📂 Details for https://hostmds.com/
📥 Website DNS: zara.ns.cloudflare.com => 172.64.32.148 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
kirk.ns.cloudflare.com => 108.162.193.192 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
MX::brands.worldhost.group => 45.79.136.123 ( Cedar Knolls ) / Akamai Technologies Inc. - akamai.com
🔨 Server Software: cloudflare
📌 Website FIRST IP: 104.21.65.25
📍 IP localization: United States, California, San Francisco - see top providers in United States, California
🔗 ISP Name, URL: CloudFlare Inc., cloudflare.com
📌 Website Extra IPs: 172.67.139.221 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com

Testimonials✅ Customer testimonials

I had many servers with Softlayer over the years, and when I needed a server to be in Canada, I chose HostMDS. Since then, I have slowly transitioned all my servers to HostMDS and now am even concidering colocation with them. They are very realiable and have excellent support.

Thanks everyone @ HostMDS.com
Susan Doran ( susandoran1@g... ) / notapplicable.com
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📋 Host MDS News / Press release

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📣 Host MDS Social Networks

Host MDS Blog  (RSS error new) Blog added on February, 2012, with total 15 articles, Language en-US. See recent blogs summary posts:
- cPanel Price Hike and Changes To Licensing Structure - On Thursday 27 Jun 2019 cPanel announced new pricing and licensing structure. cPanel no longer offers unlimited account, instead of effective immediately they introduced multi-tier licensing ...
- Website Not Secure? Step Closer to Secure Web - As you know Google has started an initiative to enhance connection security; Google is encouraging – some might say forcing- website owners to secure their blog or website by installing SSL ...
- What You Need To Know About GDPR New Changes - Sharing Data for any purpose is much secured than ever before due to the new changes to data privacy laws: GDPR. GDPR abbreviates “General Data Protection Regulations” which will come under effect ...

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Reviews👪 Host MDS Customer Ratings

The quick stats of Host MDS profile shows a note average of 1.7 out of 10, counting 44 opinions. (few listed on the top of the page)
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(1 = 2.27%)
(2 = 4.55%)
(2 = 4.55%)
(39 = 88.64%)
📅
Dan (sendmeallyouwant@g...) / danielcaldwell.com
⏳ Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
😠 They deleted my website, then refused to restore it. They have constant problems with accessibility and terrible support. Then they tried to bill me after I had already canceled. They're a bunch of lying incompetent idiots. I moved to host gator and haven't had a problem since.

📅
teo (teo141263@y...) / teotravel.ro
⏳ Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Outages in the key moments - Murphy's law.
No answer to tickets. No phone answer. NOTHING !
For a small business is a nightmare .
📅
Scot Meyer (scotchy32000@y...) / pack562.org
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
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😠 We have just terminated our contract with HostMDS. Originally it was VistaPages but then a couple of years ago it switched to HostMDS. Their billing department has been unable to process invoices in a timely manner leaving our site down for days. Their technical support staff took our website down without notice because they said we were hacked into. Then when I asked them for a backup (isn't that what they should be doing anyway) they said they didn't have a recent one and restored a backup from 2 years ago which was considerably outdated and caused us to have to redo all our mailing lists and web pages.

Recently when we decided to let the account lapse they all of a sudden processed an automatic payment (of which they have never done in the past 3 yeears) When we asked for a refund they blamed it on us and our inability to cancel the invoice.

Our site was up 97% of the time. We solely chose their service based on price and ability to host JSP pages so I suppose you get [read more...]
📅
Daniel (dcaldwel@d...) / universitydancecompany.com
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 I'm leaving this host. I started with hostingplex who then were bought by hostmds. They deleted my entire website and then said it was too difficult to restore it from their backups. Then they got angry with me. You never want a host that will delete your site "accidentally" and then not restore it from backups. They're the worst hosting company that I've ever had.

Also, their spam assassin settings weren't available. They sent me screen shots that were inaccurate. Their tech support is the worst.
📅
Lager Monster (lager_monster@h...)
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 I started off with hostingplex which was very good all the way up to the end where they sold out to hostmds without informing customers. I only found out about the sellout when services stopped and support would not get back to me.
I had 3 domains with different accounts, of these one server was down for 2 months, all data was lost. I had to quickly sign up with another provider and restore from backups. Forget about reimbursements from the 1 year of services left..
The second account I passed on to another web support company that quickly change the web hosting provider.
I write this now because the 3rd and final account has been down for the past 3 days. Its easter and I hope that it is down due to lack of techs on deck and not because of a major outage resulting in data loss again.
Once I get the data backed up I am jumping ship.
I can recommend dreamhost.com
📅
Josh (-no email-)
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 These guys are the biggest scam out there. I signed up with vistapages back in the beginning and they were really good. Then this garbage company bought them, and hosting went south really really fast. I had a monitor running for 3 months and it said i had 82% uptime. Absolutely terrible. I was emailing and calling them every night to try to get them to fix it. Most phone calls were ignored and emails were always pre-written messages. My contract is finally up soon and I'm getting out fast!!
📅
-anonymous- (-no email-) / contextminer.org
⏳ Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
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😠 I'm giving this one star because that's the lowest one could. I opened my hosting account with VistaPages, which then became HostMDS. Since then, the service has been nothing but terrible. They wrote up whatever they felt like in TOS and changed it as they pleased. They would suspend my account now and then without any warning or explanation. Finally, they suspended my account saying I was doing too much processing. I agreed to take down my processes even though they failed to give me a more appropriate technical explanation. I shut down almost entire backend, and monitored my account for 48 hours that it was not causing any problem. But they shut down my account once again without a warning or explanation. When asked for a reason, they told me I brought down their server. That's neither technical, nor useful. A guy there named Mohit Sharma went personal on this and made sure that my account doesn't get reactivated. When called, their customer service reps hung up on me - twice. I [read more...]

📅
ALEX (-no email-)
⏳ Time Hosted: under 1 month
Global rating
Features
Cost
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Control Panel
😠 hahaha pathetic. This company used to be called VistaPages but because of bad reputation they changed it to HOSTMDS. Same shit different name.
📅
Scot Rosenberg (rosenbs@g...) / cellrent2.no-ip.org
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
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😠 The worst company I've ever dealt with, I have 3 servers with them on 2 accounts, 1 server has crashed twice for no reason and it took them hours to reboot it, the other server has crashed once but because the senior administrator was out for the weekend I had to wait from Friday to Monday morning until it was rebooted.
📅
Muriel (muriela@r...) / raasa.org
⏳ Time Hosted: 1 to 3 months
Global rating
Features
Cost
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😠 HostMDS is a fraudulent company. Their former company Hostvector charged us fraudulently for accounts that were not ours. We discontinued our account twice and even still we continue to be automatically deducted through our account. The assistance is subversive, evasive and criminal. She refuses to pass along to a manager and avoids reimbursing fraudulent charges by insisting that they have no record of payments made even though bank charges to our account show that they have. DON'T GO NEAR THIS COMPANY.
📅
Ihab (moibed@y...)
⏳ Time Hosted: under 1 month
Global rating
Features
Cost
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😠 this is the same web hosting as VISTAPAGES, it had to change its name after its VERY BAD reputation, the proof is: http://vistapages.com will redirect you to HostMDS, check the earlier reviews of vistapages
📅
⏳ Time Hosted: 2 to 3 years
Global rating
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😠 Over the last couple of years my site has been down more often than I would like, but it has usually been up again within a couple of hours.

Support is a bit hit and miss. Sometimes I'll get a response from them very quickly, sometimes it's even helpful, but over the last few weeks in particular, my site has been going down more and more frequently, and as I write it has been down for almost 36 hours. Response from support has been very quick, but it's just the "We apologise for the inconvenience and are looking into it..." message again and again.

In short, it's pretty cheap and the features are ok, but if you're looking for reliability, HostMDS is not for you.
📅
Liam (stsetho@y...)
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
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😠 Don't ever host with this company. My website is down at least twice a month. Tech support lies to you and respond time is generally over 24 hours. According to awatch, the uptime for my website last week was 87.25%. Socialengine's website recommended this company without first checking them out. What a mess. Don't say I didn't warn you!
📅
Janice (janicemsmith@g...)
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
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😉 I was hosted by Hostingplex, but then they sold to HostMds. Ever since the take over my hosting is hit or miss. Sometimes my sites are up, sometimes they're not. As I write this, my sites have been down every night for the past week! It's absolutely ridiculous!
📅
Fred Carlson (-no email-)
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
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😃 I read many of these reviews before renewing with Host MDS. My uptime has been pretty good. I'm sure it's not five 9's or anything, but for most people it's fine. Their Support is actually quite good. Each time I open a ticket with them they are very quick in replying and typically have a solution in place.

This is a pretty inexpensive host and you do get what you pay for. But for the price, they're not as bad as these reviews make them out to be.
📅
Eben Yep (-no email-)
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 This is the WORST hosting company known to man hands down garbage in a stick. Back when it was Hostingplex before the total meltdown it was a pretty decent company with a substantial uptime and friendly helpful customer service. When Milienium Data took over in November 2008, almost a full year of hot steaming garbage occurred. I mean server hacks, server transfer issues, DNS configs, you name it, it happened to me. Recently today after 3 months of trying to call I was blessed with someone answered the phone for once. Boy was she a winner for technical support, not only did she degrade me, she also wouldn't assist me in transferring domains until I opened up a ticket with Opensrs.com Compliance Officer because guess what? HostMDS is not an authorized Registrar, they wholesale from Tucows. Something they don't mention in there contracts etc. Horrible service, horrible attitudes, with a you broke it attitude we won't fix it. Just plain out horrible to the point it made me cuss.
📅
⏳ Time Hosted: 1 to 3 months
Global rating
😠 All I can say ,you just run fast as you can from this hostmds hosting company.
they are the most terrible & horrible host I have ever seen in my life.
it is almost more than two weeks the server is down .
do not even think about it to do business with them.
Ohhh
📅
AG (atlnmn@g...)
⏳ Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
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😠 I used vistapages, and it worked great (except that they lost all my data once!)

Now, HostMDS has been down for over 3 weeks, and all I get from them is "sorry, we're working on it."

I'm definitely not reneweing.
📅
⏳ Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
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😠 terrible and sucks.
I never choose this company either to recommend.just runaway from it.
all the database and files has gone and they have no clue how to get it back to server.
📅
James (hoadn@a...)
⏳ Time Hosted: 3 to 6 months
Global rating
Features
Cost
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😉 In compare between HostMDS and the HostUpon, the hostmds is much more better.
I've been using them about 6 month, they had suspend me once, but the server load seem good.
The best thing i know and that the thing i need in hostmds is the streaming ability.
Using hostmds, you can use video sharing script, the sever is ready to use for video script like clip share, php motion, Social Engzine...
I quite like them, i know the fact that sometime the customer service is lower than others.
📅
peter (-no email-)
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Please stay away from HostMDS. They are HORRIBLE!...

I was with vistapages for over two years, which was bought out by HostMDS. They have ZERO support. They somehow tried charging me $1199 (instead of $94), and made it incredibly difficult to get things straightened out (many phone calls, left messages, etc). They claim to have 24/7 support, but calling after 5pm leaves you on hold for ~25 minutes, after which you get a notice that you need to enter a "priority support agreement number', otherwise get disconnected.

Extremely frustrating experience.
📅
Johnjon99 (arregorn@g...)
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
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😠 I gave HostMDS an overview rating of 1, because they are absolutely HORRIBLE when it comes to up-time reliability. It seems that at least 5 days out of the week, you're undoubtedly going to sit there WAITING and WAITING and WAITING and WAITING for your site to come up. It is absolutely HORRIBLE. I just wrote them for the 12th time in the past 2 weeks letting them know that my site is just CRAWLING (and it's hardly doing that).

I really should press matters in regards to a refund as it has been THAT BAD. I honestly don't know why I stuck with them this long. Laziness on my part I guess.

Everything else is so-so. The only good thing is that they use cPanel. Otherwise, stay clear of this company unless you're okay with your site not loading.
📅
Chiro Kiopiz (cheero00@g...)
⏳ Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
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Control Panel
😠 HostMDS is simply terrible. As you can see from all the reviews, the support is absolutely non-existent. They never respond back to emails and sites are often down.

HostMDS buying HostVector is quite possible the worst thing that has happened in the hosting industry. Don't blame anyone but yourself if this host screws you over, which they will.

You have been warned!
📅
-anonymous- (-no email-)
⏳ Time Hosted: over 3 years
Global rating
Customer Relation
Control Panel
😠 Technically inept, poor customer relations, at time they hardly communicate in proper English, and they robbed my prepayment too.
📅
Henry Walters (-no email-)
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
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😠 This is the worst hosting I have ever seen. They deleted all of my files. Years of work deleted by them. My advice: pay a little more and save time.
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Geoff Jones (gjburningideas@g...)
⏳ Time Hosted: 2 to 3 years
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😠 Hostingplex to hostmds = bad to worse. I have transfered all my domains but two from this company and cancelled all my clients hosting accounts.
The remaining two are only there only because the wont bother to return my calls, answer any of my support tickets or return my email in order for me to cancel.

The worst Customer service and the technical support in non existing.

One my accounts is up for renewal shortly and they say that "Payment will be taken automatically" from my visa they have on record. However they will not let you cancel your account.

Stay away from this company!
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Leave HostMDS (tbone7948@y...)
⏳ Time Hosted: over 3 years
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😠 Truly horrible! I rarely write reviews but this really goes over the top. Constant down time for the past 3 months. Server14 crashed and they didn't bother to tell anyone. It's been down for 8 days with no estimate of its return to service.

The technical supprt may respond in a few days or they may not. It's really hit or miss.

I think I'm stuck because they will not refund my money.

STAY AWAY FROM HOSTMDS or Millenium Data or Vistapages Holdings 2009 Inc.
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Robert (admin1@b...)
⏳ Time Hosted: 6 mo. to 1 year
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😠 I tried to get a refund after multiple outages and they refuse. This company is the worst ever. They will not be in business for long, don't waste your time (I switched to Telus) but my HostMDS account is still "active" because they refuse to refund my money. This morning I got this emai from theml:

From: support@hostmds.com
Subject: Regarding your hosting account
Date: January 23, 2009 8:24:52 AM PST (CA)
To: my-email-address-removed

Dear valued customer,

Your service that resides on server14.hostingplex.com has suffered a RAID failure leading to multiple simultaneous drive failures. We could not automatically recover the data on these drives. We have sent all the drives to the best recovery specialists around and they are working hard to get all data recovered. We have also installed a new more powerful server with better hardware and it is waiting for the data from the recovery center.

If you have a site backup with you, please send us the backup link in [read more...]
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Ryan (contact@f...)
⏳ Time Hosted: 1 to 3 months
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😠 Talk about a crappy hoster. Don’t even think about paying for hosting with them. My websites have been down 70% of the time. I always put in support tickets asking them whats wrong and they say “Hardware trouble, should be fixed soon”. Now i can’t even access my server! Sure there prices are good, but that’s all you’ll get out of them. DO NOT PAY THEM! FIND A DIFFERENT HOST!
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Robert (admin1@b...)
⏳ Time Hosted: 1 to 3 months
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😠 HostMDS aquired our provider, hostingplex right in the middle of us trying to get a refund for services (the cluster) that hostingplex did not provide. We did get a refund for the unprovided services. Then we suffered an outage with HostMDS that took a day to fix. Then a few weeks later we suffered a second outage that rather than fixing the HostMDS tech reported to us that we were using a backup server (of course we already knew that).

So we asked HostMDS to cancel our service and refund the balance of fees we had paid in advance. They told us they "could not do that".

Basically they have repeat outages, poor technical support (I think a high school student could do better than their staff), and they take money for services they don't provide.

My advice is to stay away from HostMDS and if they acquire your provider switch to someone else at the earliest opportunity.
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Glenn (arstart2000@y...)
⏳ Time Hosted: 1 to 3 months
Global rating
😠 My church bought hosting with VistaPages. Everything was fine. After Host MDS bought VistaPages, everything has gone south. Our e-mail started showing that the certificate was bad and we couldn't get the mail. I contacted HostMDS and after several attempts the mail worked for a few days. Now they tell me I need to just tell Internet Explorer to accept the certificate that is there and all will be fine. I replied that I would have to go to several workstations to do that. I asked them to fix the problem there and if they couldn't fix it to let me know as I would be getting my hosting someplace else. Today, the whole web site is suspended without notice. So I loose about 9 months of service. Well, in this case I loose 9 months of bad service. I am migrating the church account to Christian Web Host.
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John Fox (jfox@s...)
⏳ Time Hosted: 1 to 2 years
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😠 I have had different two websites with hostingplex, which was bought by hostmds. Under hostingplex is went down too frequently. But now it is down once or twice a month. Email interruptions, down time and very hard to reach customer support to fix their problem.
They have gone down so far. Today was the last blow. After taking my main business site to another provider, I was hoping to wait until the the contract for second site was close to ending. But it went down againvtoday, again. Too unreliable, poor service, tech support never gets back to you and can't seem to fix problems (it takes several tried). They send an email saying it is fixed, but you must check it.
Don't use this company.
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Radu Gulie (radu@g...)
⏳ Time Hosted: 1 to 2 years
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😠 The worst web hosting service I've ever used. All this from a former client of Vistapages.
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B29 (info@b...)
⏳ Time Hosted: 2 to 3 years
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😠 My site and about 12 of my clients were with Hostingplex, which had some issues, but generally was the best for the price... HOSTINGPLEX got bought by Hostmds
now, you can tell when they are having rain in Canada... My sites are up, the emails are down.. My emails are up, my site is Down, Repeatedly!
I have switched to Netfirms.com
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Glenn (arstart2000@y...)
⏳ Time Hosted: 1 to 2 years
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😠 I was an affiliate for Vistapages which was bought by Hostmds. I received a note from the previous owner that he was going to be working with Hostmds. Vistapages owed me $210 for previous referrals. I have sent several requests that payment be made but no answers and no money. I guess the Better Business Bureau is the next step.
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Leslei (lesleinogueira@h...)
⏳ Time Hosted: 6 mo. to 1 year
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😠 Do not make the mistake signing up hostmds. It sucks. I had my website via vistapages and they worked fine, then when hostmds takeover vistapages the services is so bad, as well as the support, my websites were down for a long time, one of this websites was a project of college, at the day of the apresentation the website of course was down, I got screwed up by them. Please guys, do not sign up that hosting provider. You'll really regret, trust me. I'm looking so forward to my one year account ends so I can get rid of it and look for another hosting service.

I forgot to mention, my website got hacked. Thanks Hostmds ;)
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Mike R (microberts@c...)
⏳ Time Hosted: 1 to 3 months
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😠 i was a hostingplex satisfied customer for 5 years. suddenly i get this e-mail from hostmds without warning im a bout to be migrated. i then find out this is not spam, but hostmds apparantly purchased hosting plex. since november 5th my sites were down. very bad support. they give an answer to your support tickets. then close them even if the problem is not fixed. the more you yell. the worse it gets.

I finally had to move to a new more reliable host because i was loosing money FAST.

DO not use hostMDS until they get thier act togeter.
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jk (sat01@s...)
⏳ Time Hosted: 1 to 3 months
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😠 I was client Vistapages. But they was buyed by hostMDS. Ind after that I have continous problems.

Horrible provider
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Jennifer (-no email-)
⏳ Time Hosted: over 3 years
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😠 As the other two reviews before me; I am also dissatisfied with HostMDS and was a previous Hostingplex user.

I was informed that they had merged and a few days later was informed that the server transfer would take place...then things hit the fan. I noticed major downtime for my websites. They I couldn't load the cPanel. Now my pages have an error saying the server has been reset...I cannot even log into my cPanel now because my username and password don't work (and haven't changed).

I was getting decent response from them, but now that I want a refund they are taking their sweet time.

Apparently after the migration of servers they had a DDOS attack and have been "fighting it ever since". Customer service lacked to inform me days after days of me asking what was wrong with my site/cPanel and after 2 weeks I was given resources to their forums where they had been keeping "up to date information" that they were "directing all their customers to". Frankly, I have already looked [read more...]
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kelsey wynns (kelseywynns@y...)
⏳ Time Hosted: over 3 years
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😠 I had hostingplex and just recently it got combined into hostmds...

My website has literally been down for a FULL WEEK.

INSANE! What's even the point?

I just asked for a refund and I will switch hosting...hopefully they give me a refund as I JUST paid to stay on for an extra 2 years...

hostingplex wasn't that bad though...
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GarDog (GaryDZ@G...)
⏳ Time Hosted: over 3 years
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😠 I have had nothing but problems since HostMDS took over my prior company.

My e-mail is down several times a week and most of the weekends. My web site is no longer being uploaded correctly (even though it use to work fine). I made all their recommended changes... with out luck.

Now I am back to the Phone/Chat/Submit Ticket circle again.

The phones go unanswered and after 10 min on hold, you have no choice but leave a message. Today, the live Chat does not even work.

I have several e-mails requesting they fix the problem.

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