hostdepartment.com is not active web hosting company on WHTop
Host Department is not active web hosting company on WHTop and therefore we don't redirect. You can manually go to their website at https://webstore.hostdepartment.com/
Additionally you can read their older review page!
Description
Company HistoryThrough a series of strategic business moves, Host Department became the Tier 1 host the company is known as today. Host Department thrives in an industry that is constantly reinventing itself. With innovations in customer service, ease of use, and special features for Host Department customers, the company continues to stay one step ahead of the competition. Host Department employees take pride in offering some of the best 24 hour a day, customer-oriented support in the industry. Everyday hundreds of businesses trust Host Department with their web presence, reinforcing the Host Department tradition of industry-leading customer service, top-notch network reliability, unsurpassed prices, and innovative services. Host Department provides low-cost feature-rich web hosting. The Host Department business model emphasizes service to small and medium sized businesses, allowing them to do e-commerce and focus on their core competencies while Host Department handles their Internet site.
Why Host Department?
Host Department's excellent prices are not the only reasons why our customers rave about our services! Our customers appreciate:
Industry-leading Customer Care program
Rock-solid network - 99.99% uptime guaranteed
100% customer satisfaction guaranteed
Unmatched reliability
Lightning-fast network connectivity
Custom hosting environment
Innovative support technology
Rock Solid Network 99.99% Uptime Guaranteed
We've taken great strides to provide reliable access to you. Our bandwidth saturation average (a measure of how crowded our systems are) is less than 30%. We have redundant DS-3 (capable of 45Mbps each) lines with diverse routes to the Internet Backbone, ensuring our servers always have an active connection to the Internet. BGP Peering allows us to automatically re-route traffic away from "Internet Traffic Jams." This means when one part of the Internet slows down your site will not be caught in the bottleneck. All of our servers are fast Dual Pentium III based technology with 512+ MB of RAM. We keep our servers at less than 50% capacity so even when traffic peaks, our servers won't overload.
100% Customer Satisfaction Guaranteed
While our competitors force half or full year commitments, here at Host Department you can pay month-to-month. All our server packages come feature-rich and competitively priced. Our starter UNIX package starts at only $3.95 per month, which includes a domain name for life, 24/7 live chat, ticketing and dozens of useful CGI scripts to enhance your site. You even have the option of pre-paying 1 year in advance to receive a hefty discount. Because of this guarantee to customer satisfaction, Host Department has grown quickly to hosting sites for businesses in over 170 countries since 1997. If your site requires secure server, FrontPage 2000, .NET 2.0 framework or any of our other cutting-edge features then Host Department is the only choice for your web hosting needs.
Unmatched Reliability
Host Department supplies the best for its clients with cutting-edge hardware, software and technology. Our custom built, state-of-the-art, space-saving blade servers allows better heat dissipation, better server administration and a great scalability factor. When there is a need for increased processing prowess, it is as easy as adding more hardware resources into the blade chassis.
Lightning-Fast Network Connectivity
Lightning-Fast Network Connectivity
Host Department has chosen five of the best backbone providers to relay all traffic. This means that all our clients have a 99.99% uptime guarantee. The network is designed around redundancy and efficiency. BGP4, five DS3 lines and one OC3 connection to diverse backbones and a fully 100 Mbps Cisco Switched network make the Host Department network top-notch.
Custom Hosting Environment
We strongly believe that the environment where the servers are located is as important to our client's websites as the services our clients are receiving. The Host Department Data Center is geographically located near an Internet Exchange Point to minimize traffic hops and optimize performance. Our Data Center features a Power Management System which includes 2.5 megawatts premise power, a customer dedicated power backed up by an Uninterruptible Power Supply (UPS), a 235,000 watt diesel generator, customer dedicated circuit breaker protection and scalable customer power. We also have fire zones above the ceiling and below the floor, specialized heat/smoke sensors and automatic fire department notification. Our Mainframe Style Construction includes HVAC, separate cooling zones, and seismically braced racks. Our server hosting facility also uses scalable areas; cabinets, full open racks, shared open racks, and are secured by motion sensors, key-card access, video camera surveillance, a security breach alarm, and 24/7 police monitoring. Our Network Operations Center is a high security facility, and no customer is permitted to enter this area. Certified technicians are monitoring the equipment 24 hours a day.
Innovative Support Technology
Host Department is currently hosting over 550,000 customers whose skills range anywhere from novice-level to experts. They range from personal websites to Fortune 500 corporations. The Host Department customer service center is staffed 24 hours a day to offer assistance in any area. When the technical support and call center staff cannot resolve a customer's issue, the dedicated Accounts Executive Team steps in. They will provide the resolution to any problem, whether billing, technical or administration. At no point does a Host Department customer feel alone; they know that we are standing by waiting for their call. With 24/7 toll-free call center, 24/7 online support chat and dedicated online Account Executives, Host Department is constantly rated in the Top 10 of any list for its support and dedication.
Mission Statement
Trouble free
Our company will provide web hosting services so that our customers will have no difficulties to manage their website or to do even more than they originally plan with it. To achieve this, we have provided our customer with the most extensive and user-friendly support documentations and guided movies on how they can manage and do more with their websites. Additionally, our friendly customer service staff will always be available to give our customer’s a thorough guided tour of the services they have with us.
Customer-focused
Our customers will always come first. To achieve this, we provide true 24/7 support to our entire customer base through Live Chat and Ticketing System. Our entire customers will be able to reach our support team any time they need assistance with their web hosting account or their website. We tend to “give more” through our support, compared to other providers we are always one step ahead in the customer service area by providing “more than we should” to our customers. We provide programming troubleshooting, tips to enhance their websites, and other advices to our customers who ask them, for free. Furthermore, our friendly customer service staffs are also available through the phone whenever a customer needs to have a guided tour for the service they have with us.
Reliable
We will always make sure that our customer’s websites will be accessible 24/7 without any service interruption. To achieve this, we provide our entire customer base 99.99% uptime guarantee, which can be checked on our website. We pride to provide 99.99% uptime guarantee because we always use the highest end of equipments available to date, loaded with the best software and applications to accommodate reliability of our servers. This is to also ensure that our servers will always serve our customer websites with the fastest speed possible.
Affordable
We will always offer affordable services even though we are giving the best services and features to date. There is only one way to achieve this, to use the best and most unique marketing strategy on the web hosting industry. With traditional advertising which is being done by most web hosting companies, it is impossible to lower their service fees without sacrificing other aspects such as accommodating to many customers into one server, which will cause server downtime and eventually cost them their customers. We have a very unique and powerful marketing strategy, which is a very low cost one. With this strategy we will always be able to keep our prices affordable.
Network Facts
We've taken great strides to provide reliable access to you. Our national backbone is ranked among the top in the nation. Connections ranging from OC48s (2.4 Gbps) to gigabit ethernet (1,000 Mbps) form rings around the nation connecting Our core routers at several major exchange points including:
PAIX Palo Alto, CA
Equinix Ashburn, VA
Equinix Chicago, IL
Equinix Dallas, TX
Equinix Los Angeles, CA
Equinix San Jose, CA
NYIIX Telehouse New York, NY
LINX Telehouse London
AMSIX NIKHEF Amsterdam
Our self-healing network architecture virtually eliminates a single point of failure. In addition to our own backbone, we also purchase backup transit from multiple providers in multiple locations to ensure that your data will arrive via the shortest possible routes. Because of our backup transit and the many international peers, our network maintains the shortest routes for sending your data all over the world. On an ongoing basis, we are negotiating with the top fiber carriers for new routes, additional backup transit providers, and we are signing on new peering relationships.
Our switched network utilizes the Border Gateway Protocol Version 4 (BGP4) over Cisco 12000 series GSR routers. We always update the router's IOS after we have stress tested the latest IOS on a non-critical router, to make sure it is very stable. The switch that your equipment will ultimately be connected to is connected back to a core router via fiber. This means when one part of the Internet slows down your site will not be caught in the bottleneck. All of our servers are fast Dual Xeon based technology with 4GB of RAM. We keep our servers at less than 50% capacity so even when traffic peaks, our servers won't overload.
Facilities
Host Department Facilities provide the ideal environment to keep your servers up 24 hours a day, 7 days a week. The facilities have been engineered with HVAC environmental systems, digital surveillance, stringent security, conditioned uninterruptible power, and your convenience in mind. All of our facilities feature escorted access to equipment to ensure the safest possible environment for your servers. Each colocation facility is staffed with technical experts to answer your questions and act as your remote hands at all hours, day or night. Our knowledgeable staff is trained in networking, various OSs, databases, email protocols, and system management.
Host Department Facility was designed from the ground up to serve your data housing needs. Raised floors, individually locked cabinets, conditioned and back-up power, custom designed video surveillance of every cabinet, and onsite security measures assures that your servers will be safe and run optimally. The Data Center is monitored and staffed 24 hours a day, 7 days a week with escorted access granted at anytime. We also provide remote workstations so that you can run diagnostic checks on your equipment.
Low in Price, High in Value
Do you ever wonder why we can offer you a hosting service so low in cost, yet still be able to offer it with the highest service quality?
First of all, we are highly efficient and resourceful. We DON'T just pump dollars into numerous advertising campaigns. We carefully choose them using our unique and low cost advertising strategy. We work in a properly equipped environment, but without the lavish clutters.
Secondly, we are honorable businessmen running a bona fide business. We don't do gimmicks; and we definitely don't over-charge our customers. Arthur Warwick once said "I'd rather do and not promise than promise and not do.", therefore we believe in always constantly upgrading with the best technology to give our customers reliable and trouble-free services, all at a cost that our customers only pay for what they use.
What do we gain from all of these then? We are pleased to say that we are a growing and profitable company that continues to provide great services at an affordable cost for everybody. We still here after so many years of business and will continue to do so for many years to come; and all these, thanks to you, our loyal customers!
Contact info
Data CenterInterServer, Inc
110 Meadowlands Pkwy
Suite 100
Secaucus, NJ 07094
United States
NEW JERSEY OFFICE
InterServer, Inc
110 Meadowlands Pkwy
Suite 100
Secaucus, NJ 07094
United States
DELAWARE OFFICE
InterServer, Inc
110 Meadowlands Pkwy
Suite 100
Secaucus, NJ 07094
United States