❌ Aabaco Small Business review
21 user reviews; 0 support responses; 0 testimonials; 9 products, 0 promotions, 6 social accounts; 574,373 domains, Alexa #7; 📆 listed 2015 (#23821)Aabaco Small Business
Website language(s): en-US
aabacosmallbusiness.com is inactive, but is redirected to smallbusiness.yahoo.com
701 First Avenue
Sunnyvale , CA 94089 US
☎ Phone 1-866-781-9246
📧 contact@l...Website language(s): en-US
aabacosmallbusiness.com is inactive, but is redirected to smallbusiness.yahoo.com
👪 Most Recent Customer Reviews
📅
-anonymous- (-hidden-) / gvstv.com
😠 I recently transitioned to Aabaco Small Business, LLC after they took over Yahoo Small Business, and my experience has been nothing short of disappointing. The services provided by Aabaco are, to put it bluntly, the pits. From constant errors to unhelpful customer support, it has been a headache every step of the way.
One of the major issues I've encountered is the persistent errors in their services. Whether it's website hosting or domain name forwarding, there seems to be a constant stream of problems. What's even more frustrating is that reaching out to their customer support in India doesn't seem to resolve anything. Instead, each interaction turns into a blame game, with service issues being passed around like a hot potato.
Aabaco's decision to migrate services to Amazon AWS might sound promising, but in reality, it has only made matters worse. They seem more interested in pocketing a big chunk of the business than delivering quality services to their customers. The [read more...]
One of the major issues I've encountered is the persistent errors in their services. Whether it's website hosting or domain name forwarding, there seems to be a constant stream of problems. What's even more frustrating is that reaching out to their customer support in India doesn't seem to resolve anything. Instead, each interaction turns into a blame game, with service issues being passed around like a hot potato.
Aabaco's decision to migrate services to Amazon AWS might sound promising, but in reality, it has only made matters worse. They seem more interested in pocketing a big chunk of the business than delivering quality services to their customers. The [read more...]
📅
-hidden- (-hidden-) / glenrho.com
😠 THE WORST!
Communication is not possible with people in India who neither speak nor understand English! This aside, customer service and technical knowledge are non-existent. Hours spent trying to resolve problems; Issues not resolved because links provided are not valid. I could go on, but reliving the nightmare of dealing with Aabaco is not good for my already frayed nerves. I am moving my Domain tomorrow. (Afraid of facing the billing problems which so many customers have complained about).
GOOD RIDDANCE AABACO!!!!!
Communication is not possible with people in India who neither speak nor understand English! This aside, customer service and technical knowledge are non-existent. Hours spent trying to resolve problems; Issues not resolved because links provided are not valid. I could go on, but reliving the nightmare of dealing with Aabaco is not good for my already frayed nerves. I am moving my Domain tomorrow. (Afraid of facing the billing problems which so many customers have complained about).
GOOD RIDDANCE AABACO!!!!!
📅
Maxwell Anderson (-hidden-)
😠 Aabaco poor service
Here's what happened. Aabaco Small Business (owned by Yahoo!) and I had a dispute over whether I had given them sufficient notice of closing my account. The trouble was that after I moved my business elsewhere they continued to bill me the exact same amount, which I didn't notice on my credit card statements.
I eventually reviewed the file and became aware of the problem because their accounting system generated an email to me when my credit card number changed and their next charge was rejected.
Up to that point I didn't notice their withdrawals because they stopped sending me their customary notices of upcoming charges.
They refused to communicate about the issue by email, which sucks. Dealing with them by phone was frustrating. Each call started with approximately a quarter hour of waiting on hold while they 'verified' my identity. They insisted they could record the conversation but that I was not allowed to tape record it.
Aabaco Small Business (aka Yahoo Small [read more...]
Here's what happened. Aabaco Small Business (owned by Yahoo!) and I had a dispute over whether I had given them sufficient notice of closing my account. The trouble was that after I moved my business elsewhere they continued to bill me the exact same amount, which I didn't notice on my credit card statements.
I eventually reviewed the file and became aware of the problem because their accounting system generated an email to me when my credit card number changed and their next charge was rejected.
Up to that point I didn't notice their withdrawals because they stopped sending me their customary notices of upcoming charges.
They refused to communicate about the issue by email, which sucks. Dealing with them by phone was frustrating. Each call started with approximately a quarter hour of waiting on hold while they 'verified' my identity. They insisted they could record the conversation but that I was not allowed to tape record it.
Aabaco Small Business (aka Yahoo Small [read more...]
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📄 Editorial Review
🔧 Services: Web HostingDomain RegistrationAabaco Small Business is the new name from Yahoo Small Business, see Yahoo Announces SEC Filing for Planned Spin-Off of Remaining Stake in Alibaba Group
They are currently a Yahoo business, but will become a part of Aabaco Holdings, Inc. ("Aabaco Holdings") when it is spun off from Yahoo.
They think Luminate (previous domain name) is a great name, but they think it’s an even better idea to have a name that’s better aligned with thyr soon-to-be parent company, Aabaco Holdings.
This game-day decision means that you'll still see the luminate.com domain for several months in URLs and email addresses.
Find real-time status for all Aabaco Small Business Products and systems that may impact your account at https://www.ysmallbizstatus.com/
📢 Special pages
- Contact us: https://www.luminate.com/contact
- Terms of Service: https://www.aabacosmallbusiness.com/tos
- Privacy: https://www.aabacosmallbusiness.com/privacy-policy
- Knowledge base: https://help.luminate.com/
Website research for Aabaco Small Business on August 5, 2016 by WebHostingTop
🎁 Aabaco Small Business Promotions
There is no coupon code or promotion listed.
Aabaco Small Business Listed Plans
🔧 Shared - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🆓 Free domain / 🔌 Allowed |
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Basic | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : [In-house] 🔧 Category : Website Builder ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔌 Hosted domains : 1 🆓 Free domains : 1 📌 Dedicated IPs : 0 Ideal for small personal sites 30-day satisfaction guarantee 24-hr phone & email support 10 site pages 250 email addresses $100 credit for search marketing 100 GB of disk space 1000 GB/mo data transfer 1 domain + 100 subdomains Private [...] 🔗 Plan URL : https://www.aabacosmallbusiness.com/webhosting | $3.75/mo. ($ 4.99 after 3 mo.) | 100 GB | 1 TB | 1 / 1 | |
Advanced | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : [In-house] 🔧 Category : Website Builder ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔌 Hosted domains : 1 🆓 Free domains : 1 📌 Dedicated IPs : 0 Ideal for business sites 30-day satisfaction guarantee 24-hr phone & email support Unlimited site pages 500 email addresses $100 credit for search marketing 500 GB of disk space 5000 GB/mo data transfer 1 domain [...] 🔗 Plan URL : https://www.aabacosmallbusiness.com/webhosting | $5.99/mo. ($ 7.99 after 3 mo.) | 500 GB | 5 TB | 1 / 1 | |
Premier plan | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : [In-house] 🔧 Category : Website Builder ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔌 Hosted domains : 1 🆓 Free domains : 1 📌 Dedicated IPs : 0 Ideal for business sites 30-day satisfaction guarantee 24-hr phone & email support Unlimited site pages 1000 email addresses $100 credit for search marketing Unlimited disk space Unlimited data transfer 1 domain [...] 🔗 Plan URL : https://www.aabacosmallbusiness.com/webhosting | $8.99/mo. ($ 11.99 after 3 mo.) | unlimited | unmetered | 1 / 1 | |
Stores Ecommerce Basic | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : [In-house] ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔌 Hosted domains : 1 🆓 Free domains : 1 📌 Dedicated IPs : 0 Everything you need to get started online. No. of products Unlimited Storage space Unlimited Bandwidth Unlimited Free domain 1 Business email accounts included 10 ($120 value) Transaction fee 1.50% $100 Bing Search Ads credit Mobile [...] 🔗 Plan URL : https://www.aabacosmallbusiness.com/ecommerce/compare-plans | $29.00/mo. | unlimited | unmetered | 1 / 1 | |
Stores Ecommerce Professional | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : [In-house] ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔌 Hosted domains : 1 🆓 Free domains : 1 📌 Dedicated IPs : 0 Unlimited products and storage means no limits to your growth. No. of products Unlimited Storage space Unlimited Bandwidth Unlimited Free domain 1 Business email accounts included 30 ($360 value) Transaction fee 1.00% $100 Bing Search Ads [...] 🔗 Plan URL : https://www.aabacosmallbusiness.com/ecommerce/compare-plans | $79.00/mo. | unlimited | unmetered | 1 / 1 | |
Stores Ecommerce Premier | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : [In-house] ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔌 Hosted domains : 1 🆓 Free domains : 1 📌 Dedicated IPs : 0 Unlimited products and storage means no limits to your growth. No. of products Unlimited Storage space Unlimited Bandwidth Unlimited Free domain 1 Business email accounts included 1,000 Transaction fee .75% $100 Bing Search Ads credit Mobile [...] 🔗 Plan URL : https://www.aabacosmallbusiness.com/ecommerce/compare-plans | $299.00/mo. | unlimited | unmetered | 1 / 1 | |
🔧 Domains | Keep mouse over features! | 💰Price | 📆 Updated | |||
.com | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : [In-house] 🔧 Category : DNS, Website Builder ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 Private Domain Registration $11.88 Domain features Customer support 24-hour support. A starter web page Get started with your site right away. We'll help you publish your first page. Domain forwarding Direct your domain to an existing website [...] 🔗 Plan URL : https://www.aabacosmallbusiness.com/domains | $9.95/mo. ($ 12.95 after first term) | ||||
🔧 Emails - 💻 Linux | Keep mouse over features! | 💰Price | 📆 Updated | |||
Business Mail | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : [In-house] 🔧 Category : DNS, Website Builder ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 Unlimited email addresses 1 web page Leading antivirus software and award-winning spam protection Every plan includes 20 MB email attachment size Access email using a POP client like Microsoft Outlook Express or [...] 🔗 Plan URL : https://www.aabacosmallbusiness.com/email | $9.95/mo. | unlimited | unmetered | ||
Custom Mailbox | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : [In-house] 🔧 Category : DNS, Website Builder ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 1 email address 1 web page Leading antivirus software and award-winning spam protection Every plan includes 20 MB email attachment size Access email using a POP client like Microsoft Outlook Express or Eudora. Website 1 [...] 🔗 Plan URL : https://www.aabacosmallbusiness.com/email | $34.95/yr. | unlimited | unmetered |
Contact information is managed by aabacosmallbusiness.com representatives contact@l..., ysbaffiliate@c..., webmaster@a..., sales@a... [login]
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📊 Web stats
⚑ Targeting: | United States |
📂 Details for https://smallbusiness.yahoo.com/ | |
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📥 Website DNS: | ns-1410.awsdns-48.org => 205.251.197.130 ( Seattle ) / Amazon Data Services NoVa - amazon.com ns-1810.awsdns-34.co.uk => 205.251.199.18 ( Seattle ) / Amazon Data Services NoVa - amazon.com ns-187.awsdns-23.com => 205.251.192.187 ( Seattle ) / Amazon Data Services NoVa - amazon.com ns-628.awsdns-14.net => 205.251.194.116 ( Ashburn ) / Amazon Data Services NoVa - amazon.com MX::aspmx5.googlemail.com => 173.194.202.27 ( Mountain View ) / Google LLC - google.com MX::alt1.aspmx.l.google.com => 108.177.14.27 ( Mountain View ) / Google LLC - google.com MX::aspmx.l.google.com => 108.177.15.26 ( Mountain View ) / Google LLC - google.com MX::aspmx3.googlemail.com => 74.125.200.27 ( Mountain View ) / Google LLC - google.com MX::alt2.aspmx.l.google.com => 74.125.200.27 ( Mountain View ) / Google LLC - google.com MX::aspmx4.googlemail.com => 74.125.204.27 ( Mountain View ) / Google LLC - google.com MX::aspmx2.googlemail.com => 108.177.14.26 ( Mountain View ) / Google LLC - google.com |
🔨 Server Software: | ATS |
📌 Website IP: | 98.139.28.144 |
📍 IP localization: | United States, New York, Lockport - see top providers in United States, New York |
🔗 ISP Name, URL: | Oath Holdings Inc., verizonmedia.com |
✅ Customer testimonials
There are no user testimonials listed.
📋 Aabaco Small Business News / Press release
Unlimited webhosting, reseller and master reseller hosting in Bangladesh - Valentine's Day and International Mother Language Day, 2011 offer for Bangladeshi Customers!!
Shared Hosting
Disk Space: Unlimited
Bandwidth: Unlimited
Free Domain for Life: 1
Add-on /Parked Domains: Unlimited
Sub Domains: Unlimited
Yearly Price: BDT 5,000/- or $48.0
Reseller Hosting
Disk Space: Unlimited
Bandwidth: Unlimited
Free Domain for Life: 1
Domain Allowed: Unlimited
Add-on / Parked Domains: Unlimited
Sub Domains: Unlimited
Yearly Price: BDT 10,500/- or $150.0
Master [...]
Shared Hosting
Disk Space: Unlimited
Bandwidth: Unlimited
Free Domain for Life: 1
Add-on /Parked Domains: Unlimited
Sub Domains: Unlimited
Yearly Price: BDT 5,000/- or $48.0
Reseller Hosting
Disk Space: Unlimited
Bandwidth: Unlimited
Free Domain for Life: 1
Domain Allowed: Unlimited
Add-on / Parked Domains: Unlimited
Sub Domains: Unlimited
Yearly Price: BDT 10,500/- or $150.0
Master [...]
Internet Domain Names Surpass 180 Million - Verisign Industry Brief of first quarter 2009 sheds light on DNS and domain statistics.
VeriSign Inc., a provider of internet infrastructure services, publishes in the first quarter 2009 Domain Name Industry Brief, that the internet now encompasses more than 180 million domain names.The company says that the first quarter of 2009 ended with a total base of nearly 183 million domain name registrations across all of the Top Level Domain Names (TLDs). This represents a 3 percent increase [...]
VeriSign Inc., a provider of internet infrastructure services, publishes in the first quarter 2009 Domain Name Industry Brief, that the internet now encompasses more than 180 million domain names.The company says that the first quarter of 2009 ended with a total base of nearly 183 million domain name registrations across all of the Top Level Domain Names (TLDs). This represents a 3 percent increase [...]
1and1 Fourth Largest US Web Host - Web hosting company 1&1 Internet (www.1and1.com) announced on Thursday it has surpassed competitor Yahoo (www.yahoo.com) to become the fourth largest US web host based on WebHosting.Info's (www.webhosting.info) domain rankings.
1&1 has grown considerably since it launched its US operations about five years ago with over 700,000 US customers to date.
According to WebHosting.Info's research, 1&1 currently has 3.7098 percent of the domain market share with 2,491,508 domains.
In [...]
[search all aabacosmallbusiness.com news]1&1 has grown considerably since it launched its US operations about five years ago with over 700,000 US customers to date.
According to WebHosting.Info's research, 1&1 currently has 3.7098 percent of the domain market share with 2,491,508 domains.
In [...]
📣 Aabaco Small Business Social Networks
https://twitter.com/YahooSmBusiness (inactive)
It takes a lot to turn an idea into a business. Whether starting out or scaling up, we’re here to help. 1-833-740-1740
Account started from December, 2009, having already 8156 tweets with 82061 followers and 1778 friends. Last activity on . See recent tweets:
It takes a lot to turn an idea into a business. Whether starting out or scaling up, we’re here to help. 1-833-740-1740
Account started from December, 2009, having already 8156 tweets with 82061 followers and 1778 friends. Last activity on . See recent tweets:
- Brand recognition is of particular importance because 77% of consumers consider a brand name before making a produc… https://twitter.com/i/web/status/1458479566394167311
- Thank you Dave for producing an article that shares such valuable insight into how to stay secure in the new normal! https://twitter.com/helpnetsecurity/status/1458132745629147145
- How do I start my own small business? You can succeed with the right guidance. Discover what to know about starti… https://twitter.com/i/web/status/1458117184027303941
https://www.facebook.com/YahooSmallBiz/ (inactive) Recent posts:
- Mounting a Successful Email Marketing Campaign - http://bit.ly/2IYvaGy
- Are you and your business coming to IRCE this year? We can't wait to see you there! https://smallbusiness.yahoo.com/events/irce
- Come join us at IRCE 2018! #irce18 #yahoosmallbusiness #smallbusiness
No official account on Linkedin yet
http://aabacosb.tumblr.com/ Using Tumblr (3.0; @aabacosb). Blog added on November, 2015, with total 67 articles (real language en). See recent blogs summary posts:
- We’ve moved: Yahoo Small Business is back! - Yahoo Small Business has returned to its brand roots and we've dropped “Aabaco” from our name. In...
- Update makes it easier for eCommerce merchants to manage sales - Today, we're releasing an update to the eCommerce platform Order Manager, the interface that sellers...
- Undo feature added to Website Builder - It just got easier and more fun to design a beautiful website with Yahoo Small Business Website...
https://en.wikipedia.org/wiki/Aabaco_Small_Business
https://www.glassdoor.com/Reviews/Aabaco-Small-Business-Reviews-E1616426.htm
https://www.crunchbase.com/organization/yahoo-small-business
📈 Domains trend
Reviews👪 Aabaco Small Business Customer Ratings
The quick stats of Aabaco Small Business profile shows a note average of 3.5 out of 10, counting 21 opinions. (few listed on the top of the page)
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(6 = 28.57%) | |
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(15 = 71.43%) |
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-anonymous- (-no email-)
😠 Not only is it impossible to get ANY service from them if you're not on social media (ie Twitter or Facebook), now they are screwing me out of the email addresses I have been using for over 5 years with less than 6 weeks to deal with finding a new host, purchasing a new domain and getting everything setup. THEN, migrating every single account I have to a new email. Thanks Aabaco for being complete idiots!
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-anonymous- (staceybennett174@y...) / kurtzstoves.com
😁 Very helpful with all my questions and gave prompt answers.
Easy to navigate and use. I was not put on hold and not a lot of time was taken, because the person on the other end knew his job. Thank you for fast and painless service.
Easy to navigate and use. I was not put on hold and not a lot of time was taken, because the person on the other end knew his job. Thank you for fast and painless service.
📅
-anonymous- (mshaw@o...) / ottscorp.com
😁 The Tech was very help and supportive guiding me through my issue in retrieving my old emails. The tech was an expert. I have been extremely impressed with Aabaco service and support.
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-anonymous- (amar_jani@h...) / textilesforyou.com
😁 We had a very complicated situation where we were migrating from Yahoo store to a wordpress store. The tech support person Purna was exceptionally clear and knowledgeable in guiding us through the transition. Very much appreciated the follow up calls to ensure that everything went well.
📅
-anonymous- (jerglov@g...) / 35bentonst.com
😁 I am very satisfied with the support services of Aabaco. I would certainly recommend them to any of my friends who are interested in the website services.
📅
-anonymous- (-hidden-)
😁 I've been using tech products and services for decades. Pratul Singh provided what could be the best customer support experience I have ever had. Knowledgeable, personable and efficient. Thank you!
📅
-anonymous- (josefinacorazondelpueblo@y...) / corazondelpueblo.com
😁 Thank so much Mikita and Aabaco for you great customer services .. I love it.!! i had a preblem with my password and it took only five minutes to Nikita from customer services so solve my problem .. is great, friendly and sweet girl. I love Aabaco ..i will recomen for you to call any time for any problem you have.
Gracias Nikita and Aabaco . Have a great day ..!!!
Carlos Analco and Josefina Lopez
www.corazondelpueblo.com
Gracias Nikita and Aabaco . Have a great day ..!!!
Carlos Analco and Josefina Lopez
www.corazondelpueblo.com
📅
-anonymous- (-hidden-)
😠 I just have a domain name, so Aabaco was too expensive to keep. The service period ended July 16, and I transferred my domain name away on July 9. Then I get my CC statement saying they charged the $35 on July 3, two weeks before the end of the service period! I called and asked for a refund, and they said sorry, but we're keeping the money.
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-anonymous- (-no email-)
😠 These guys are an absolute JOKE! Don't waste your time or money. I had four stores with Yahoo small business. AABACO takes over and nothing but problems. Going to put in a claim for a refund and moving everything to a different platform. If there was a rating lower than 1, I would have used it. Extremely disappointed!!!!!!
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-anonymous- (joanrobinson77@y...) / mendotainteriors.com
😠 Horrible customer service. Tried to close down domain but kept getting busy signal. Closed it on 32nd day past an automatic charge to my business charge and cannot be reimbursed the charges. Talked to Aabaco twice and rated their service for them. The answer is that another party charges my account and they would not provide me with access to the company that actually charges me. DO NOT DO BUSINESS WITH A COMPANY LIKE THIS THAT CANNOT PROVIDE YOU THE INFORMATION OF THE ACTUAL COMPANY THAT CHARGES YOU FOR THE SERVICE!!!!!!!
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-anonymous- (-hidden-) / mapthekeys.com
😠 I was a mostly happy Yahoo Small Business client since 2010. The transition to Aabaco in 2015 is a total failure and a tragic disaster for former Yahoo customers. Nothing works. They don't care. Customer service is not customer service. Aabaco is a fraud. Stay away.
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-anonymous- (kjohnson.email@y...) / karenjphotgraphy.net
😠 I integrated my Yahoo Small Bus. Account 2 Jan 8, 2016. But when I went back a week later to make changes, it would not accept my pw. I have done the reset pw process about 50 times since, but I never get the reset link in an email. NO EMAIL FROM THEM AT ALL--EXCEPT A Customer Service SURVEY!?
I have spent hours on the phone with people I can barely understand. They seem to have a script of excuses to get you to end the call/complaint..."I am sad you have a problem, the system is down now, try again later (2 hours, 24 hours, a month!), we will check on this & get back to you."
I am ready to bring a law suit against YAHOO for selling my site, personal info & bank account info to such a terrible company. CONTACT ME IF YOU WANT TO JOIN- kjohnson.email@yahoo.com
I have spent hours on the phone with people I can barely understand. They seem to have a script of excuses to get you to end the call/complaint..."I am sad you have a problem, the system is down now, try again later (2 hours, 24 hours, a month!), we will check on this & get back to you."
I am ready to bring a law suit against YAHOO for selling my site, personal info & bank account info to such a terrible company. CONTACT ME IF YOU WANT TO JOIN- kjohnson.email@yahoo.com
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-anonymous- (polinske@s...) / papc.biz
😠 My domain was transferred to Aabaco a few months ago. To date it still is nonoperational. Aabaco, however, is still drawing its monthly fees from my company's account. I have spent almost 15 hours on the phone with the fine Indian customer service reps. Some of them have outright lied to me. They admit the problem is on their end. I never had any problem with my domain until the transfer to Aabaco. I am completely frustrated with them. I have had to purchase another domain from Go Daddy just to keep my site up. Worst customer and technical support ever!
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-anonymous- (-hidden-) / mdjenkins.com
😠 I've been extremely happy for the last ~15 years with Yahoo and then they dump my account to this horrible company. They wouldn't show my billing information on the site and redirected me to Yahoo Small Biz, which redirected me to Aabaco. It was a never ending circle. I didn't want to stay with Yahoo because I found a cheaper solution for what I was using their services. Aabaco provided NO advanced notice that they were about to charge my credit card. It wasn't until I received a fraud alert that I found out about it. They made me jump through ridiculous verification hoops in order to cancel the account, including 8 digits of the credit card they charged, that I don't use regularly and don't have access to. The claimed that it was their policy to verify the credit card and claimed that there was no way to verify the account without it, but less than 2 weeks ago, the pulled up my account and verified me without it. I was told to call the credit card company to get the 8 digits of my [read more...]
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-anonymous- (-hidden-) / crystalgems.com
😠 Freaking terrible!
Yahoo dumps the domain accounts section and informs customers that they've given the accounts to Aabaco.
Great! We've been with Yahoo since 1998-1999; mostly happy with only a few small glitches.
Tried to transfer the key administration ID over to Aabaco. Page one of their transfer process we hit a snag. Aabaco demands a mobile phone number for security verification.
Oops; we don't have a cell phone. Our land line doesn't do texts. No allowance to proceed using only a land phone line.
Call Aabaco, somewhere deep in the India continent. The wait isn't too bad this time; after the normal problems of conversing through their versions of English language and a significant amount of tedious time reaching the problem.
I state the problem, "no cell phone!"; I get their answer, use a friend's or relative's cell phone number. For security!? I should use someone else's phone? Want me to give them my credit cards too?? Plus all of my web security passwords?
Yahoo dumps the domain accounts section and informs customers that they've given the accounts to Aabaco.
Great! We've been with Yahoo since 1998-1999; mostly happy with only a few small glitches.
Tried to transfer the key administration ID over to Aabaco. Page one of their transfer process we hit a snag. Aabaco demands a mobile phone number for security verification.
Oops; we don't have a cell phone. Our land line doesn't do texts. No allowance to proceed using only a land phone line.
Call Aabaco, somewhere deep in the India continent. The wait isn't too bad this time; after the normal problems of conversing through their versions of English language and a significant amount of tedious time reaching the problem.
I state the problem, "no cell phone!"; I get their answer, use a friend's or relative's cell phone number. For security!? I should use someone else's phone? Want me to give them my credit cards too?? Plus all of my web security passwords?
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-anonymous- (-no email-) / k9counselor.com
😠 I find it ironically amusing that Aabaco has this article on dealing with poor online reviews: https://www.aabacosmallbusiness.com/advisor/post/127665122902/as-a-business-owner-there-are-few-worse-feelings-than
Well, considering they are racking up tons of REALLY poor reviews, I guess they should know pretty well how to deal with them.
This service is TERRIBLE. Pretty much nothing works, and the customer service is poor-to-non-existent.
Even when they try to 'fix' a problem, and send a link for downloading, the links they send don't work.
Pull your heads out, Aabaco and start getting it right. You've already lost this person's faith and I'll be shopping other hosting companies.
Thanks for the THREE HOURS on hold on the phone that you never answered on your 'help line' as well as the links you sent to fix my issues that sent me to error pages, and really, thanks for the approximately $2000 to $6000 dollars I've lost in business since you took over.
It's been [read more...]
Well, considering they are racking up tons of REALLY poor reviews, I guess they should know pretty well how to deal with them.
This service is TERRIBLE. Pretty much nothing works, and the customer service is poor-to-non-existent.
Even when they try to 'fix' a problem, and send a link for downloading, the links they send don't work.
Pull your heads out, Aabaco and start getting it right. You've already lost this person's faith and I'll be shopping other hosting companies.
Thanks for the THREE HOURS on hold on the phone that you never answered on your 'help line' as well as the links you sent to fix my issues that sent me to error pages, and really, thanks for the approximately $2000 to $6000 dollars I've lost in business since you took over.
It's been [read more...]
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Ryon Klein (ryon_klein@y...) / ata martial arts - burlington
😠 I am a small business owner who was recently negatively affected by the transition from Yahoo Small Business to Aabaco. I use my site to obtain new students and have them register for classes through my website. I just found out that the form functionality of my registrations has not been working for the 2 weeks and the issue still hasn't been resolved. It wasn't Aabaco that contacted me, it was a student who wasn't able to sign-up for classes. After a LOT of searching the Internet I found finally found a phone number to call for help. I am now in a 20 minute call queue hoping that something can be done. A news article I also found about the Yahoo to Aabaco transition indicated that only 1% of businesses were affected. Not sure if that is correct or not, but as a small business who has probably lost 1,000s of dollars of revenue as a result, I am extremely disappointed about the lack of communication and lack of urgency in resolving the issue.
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-anonymous- (heartlightshining@y...) / heartlightshining.com
😠 Terrible customer service for billing. No email contact. On phone for over a half hour with nothing but music. Looking for new support for online business.
I have a question about billing and have been on the telephone on hold for over a half hour. There is no email option for contacting customer support since Aabasco/Luminate took over. Not being able to reach customer service has me looking to other providers for my online business support
I have a question about billing and have been on the telephone on hold for over a half hour. There is no email option for contacting customer support since Aabasco/Luminate took over. Not being able to reach customer service has me looking to other providers for my online business support