✔ 20i review

📄 Editorial Review

🔧 Services: Web HostingDomain Registration ICANN registrar Own datacenter

Launched in 2016, 20i is a rather new independent hosting provider in the industry founded by Jonathan and Tim Brealey. The founders of 20i are known for their extensive experience in the hosting industry as they have founded:

• Webfusion (1997): the first company in the UK to offer a customized control panel called the Virtual Control Panel;
• 123-reg (2000): market leader in the domain name registration industry;
• Heart Internet (2004): web hosting provider with great reputation;

Based in England & Wales, 20i team claims to offer customers cutting-edge technologies, premium hardware and high performance.
The company specializes in the following hosting services:

• Shared Hosting;
• Reseller Hosting;
• VPS Hosting;
• WordPress Hosting;
• Domain Registration;

Shared hosting plans run on SSD drives. Standard features are all included: protection against malware, data backup made daily, website builder, free SSL, 1 Tbps+ protection against DDoS attacks and over 70 1-click installs. Shared hosting configurations are also powered by CDN which improves the speed boost of your plan. Except for the startup plan, the other hosting packages include a series of unlimited resources:

• Unlimited MySQL databases;
• Unlimited storage;
• Unlimited data traffic;

Resourceful reseller packages are provided by 20i. These white-label plans include unlimited websites for both Linux and Windows, as well as for WordPress. Customers have the freedom to customize a series of features from their plans, such as index pages, the customers’ emails or staging domains. Reseller packages support scripting languages (PHP – multiple versions, Perl, Python, Ruby) and are optimized with WordPress tools (StackCache Optimisation, 1-click reinstall to live or staging, user and theme management). Unlike other companies that use WHMCS, 20i uses HostShop.

Customers can choose to purchase fully managed or self-managed VPS servers. Self-managed VPS plans are configured on Intel Xeon Cascade Lake 12-core processors with 2.2 GHz and run on SSD drives. With fully managed VPS servers you get dedicated resources running on redundant network that are scalable and can be upgraded whenever you want.

💰 Price & Cost

20i offers regular prices for their plans – neither cheap nor expensive. There are many promotions and discounts available for customers. This can depend on the length of the contract you choose. For instance, if you purchase a reseller or VPS plan for one year, you get the first month free.

There is no risk of losing your money with 20i as their products are refundable and they provide a 30-day money-back guarantee for their services.

⌛ Reliability

The company offers 99.99% uptime guarantee for their services. These are powered by robust Dell hardware and Samsung SSDs, as well as multiple carriers that contribute to the network availability.

🏢 Data Center

The headquarters of the company are located in Nottinghamshire, UK.

✍️ Customer Support

Customers can get in touch with tech support via phone, e-mail, live chat or social media (Instagram, Twitter, Facebook). They can also check out the knowledgebase provided by 20i for issues they might encounter.

One great advantage about the 20i is that customers can fill a questionnaire and receive a recommendation from the team in case they are not sure what hosting services would fit their needs best.

🔨 Control Panel

The company comes with their own control panel entitled My20i. With this control panel, 20i claims that customers will find resources included that not only help you run one single server, but a multi-server platform. Moreover, in the case of reseller hosting, the customers’ control panel is called StackCP. Customers can choose to keep the pre-configured version or personalize it according to their brand.
This is great, but some customers with experience in the hosting services might not find their control panel as familiar as cPanel or even Plesk.

🎯 Conclusion

20i is globally recognized for professionalism and reliability. They offer a variety of web services, but they do not provide dedicated servers.

They offer affordable prices and discounts for their plans depending on the length of the contract customers select for their plans. They are a risk-free company as customers can ask for their money back within 30 days from the moment of purchase.

They operate with their own version of control panel, but there might be customers who would prefer using cPanel or Plesk.

Overall, 20i is a professional hosting provider with well-packed hosting solutions for all types of online projects.

📢 Special pages

• Contact us
• About us
• Terms of Service
• Privacy
• Acceptable Use Policy
• Knowledge base / FAQ